In all my years of travelling I would have to say that the service I experienced while staying at this lovely boutique hotel in the Old Quarter of Hanoi would have to be the best!!!! From the very minute we arrived we were treated like "royalty" the beautiful staff genuinely wanted to ensure that we had the best stay possible.... More

This is a fantastic hotel on a quiet side street in the old quarter of Hanoi. It is very central with excellent customer service and attention to detail. Our wedding anniversary was during our stay, on arrival we found a cake in our room and rose petals scattered on our bed, a really lovely surprise. The breakfast was amazing with... More

Stayed here for 1 short night as part of a whirlwind trip to Vietnam. This hotel exceeded my expectations on all levels. First, the hotel itself is nestled on a bustling 'side' street/alley in the middle of Hanoi. Hanoi is an electric place with sights/sounds/smells hitting you at every turn. When you enter the lobby here, you are immediately brought... More

This hotel is a real gem! It is one of the best hotels I have stayed in – the service right from my first enquiry through to our stay was outstanding. We opted to pay for the hotel transfers, and I think this was a good decision. Hanoi airport is a bit of a distance from the hotel and the... More

This is a lovely little hotel in a quiet street in the busy old quarter of Hanoi. The staff welcome you with a drink and a map to show you where you are, where to go, where to eat etc. they cannot do enough to help. We became especially friends with Hung who is very funny and a joy to... More

Hotel entrance is in a small alley, but centrally located within easy walking distance to the lake and the cathedral. Very kind staff, clean and quiet room and very nice a la carte breakfast, all items freshly prepared. Would definitely pick this hotel again.

There's a reason why this hotel is at #2! All staff were great and very friendly. Top rooms. We arrived with intention of going to Ha Long Bay. Dan, the manager, offers us Bhaya cruises with the possibility of upgrading to the Au Co cruise liner....we debated it overnight as was more money than some of the other tours we'd... More

Best value I have experienced to date. Very friendly staff in a great location. Breakfast was lovely and was freshly prepared and you could have as much as you wished. I would stay again in this hotel. Our room was a little small but overall was cozy.

I have traelled extensively all over the world. This may not be the fanciest hotel I have ever stayed at but it definitely had the best service. Our tickets for the train to Sapa were to ber delivered to the hotel and were not, so they sent someone with us to the train station to make sure we got our... More