We ended up staying here due to having to leave our previous hotel. We found this hotel after visiting their more expensive luxury sister hotel. When we explained that it was slightly out of our price range they organised for us to go and visit the Golden Plaza and show us a room. The room was very clean, light and... More

I found the hotel through the internet and was very happy with my choice . Its in the old part of Hanoi, near evry thing a visitor could want and the staff are so helpful and friendly. They make every thing so easy and accessible to get to. Travel plans, one off trips, daily site seeing...Hue at the front desk... More

This quaint little hotel was an oasis in Vietnam. Beautiful, charming, clean, awesome little hotel and room service. Same day affordable laundry service-all done with cheery smiles & care factor. My husband was ill & I was injured the day we arrived & needed help. The staff were absolutely marvelous providing care & attention. We put our full trust in... More

Our stay at Golden Plaza hotel was enjoyable and perfect. Our room was very clean and comfortable. The staff here were so friendly and helpful. They always went out of their ways to help their customers. We were provided the information around Hanoi, such as restaurant or historical sites... Conveniently located, just a short walk to the most wanted places,... More

We didn't actually end up staying here because we were completely put off by the way they dealt with us. We needed to change hotels when we were in Hanoi, and came here, and were shown a nice, clean room, spacious room, and told it was $20, which we thought was a good price, so we booked the room for... More

We rolled into town after 6 months on the road and found this place when the place we were looking for was full. They upgraded us to the nicer room for the lower price ($20 a night). The room was amazing -big bathtub, plenty of hot water, two big beds, great TV, DVD player, fridge, lockable closet. One of the... More

We booked this hotel based on many positive reviews. Our stay here was unforgettable. The hotel is located right at the Hanoi centre, near the Church and just a short stroll to the Hoan Kiem Lake. The room was spacious and very clean, our room was cleaned everyday, the linen and towels were changed also. The staff were very friendly... More

This hotel is nothing like the photos, rooms were old with mismatched and old furniture. Bathrooms were a disgrace. Mouldy and damp. Rooms were dark (shutters at the windows) so no natural light. Balcony - yes there was one, about 500cm wide, not enough room to sit, with neon sign climbing up the building at the sign of the balcony.... More

About half an hour after I booked online for 4 twin-sharing rooms for a party of 8, the Hotel Director was already on the phone talking with me and suggesting that I may want to consider 2 family rooms for 3 and one twin-sharing room. Since 3 rooms is cheaper than 4 rooms I of course readily agreed. That was... More