Visited Chiang Mai with my family (2 kids, 14 and 9-yo). Confess that expected more of the city, but there are a lot of things to do around Chiang Mai. The Shangri-la is wonderful. We had booked two rooms, but since they could not put the two rooms close to each other, we were upgraded to the Presidential Suite (a... More

There's not a thing I could add to the perfect stay we had at Chian Mai, Shangri La Hotel. The service was superb, the restaurant excellent, the setting was gorgeous. I hilly recommend it. Roosevelt Island, NY, NY ' More

The hotel has good facilities and the staff are very nice. When we had a problem with the meeting rooms booking, they did their best to solve it. They have a nice bar. More

A good five star property. Nice rooms, plenty of closet space. Nice reception and lobby. The facade of the hotel is a bit office building-y. Pool is really nice. Breakfast is not great - if it's not included I wouldn't pay for it, there are amazing places nearby - a diner 2 min walk to the right with all the... More

Second trip to Chiang Mai - ( first time stayed at the Chedi - whose prices now border on the obscene ) While not quite the Shangri -la Bangkok ( i rated that first of 16 hotels in Bangkok )-- you will not go wrong here. Stayed on Executive floor with great breakfast, sandwich/soda for lunch, and drinks with almost... More

It looks like a Shangri La, and all the hardware is in place, sadly the software is not up to scratch. I love Shangri-La hotels and it is difficult to find fault with them. and this one is lovely. but from the moment that I checked in I just felt like another Joe off the street. I had booked with... More

The Shangri-la chain is a wonderfully understated group...the newish Chiang Mai hotel is no exception. Expect exceptional service--check; clean and comfortable rooms--check; and value--check. A great place to stay within the city and walking distance to everything...the pool is pretty wonderful too... More

We went to Chiang Mai because we were in Thailand - Koh Samui - and did not manage to get a direct fligth home (the airport of Koh Samui is private and operates by Bankok Airways. Thai Air has permission to land two times a day). We stayed in a room with a balcony at the executive floor. Well worth... More

This is a great hotel to host meetings and I had the opportunity to stay there for business recently. I got upgraded to the Club Horizon floor, which would be useful if you wanted free breakfast and to enjoy the happy hour, but didn't mean much to me cos I had other programs on. The hotel has only 12 floors... More