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Centara Khum Phaya Resort & Spa, Centara Boutique Collection

4.5 of 5
137 Moo 5, Chiang Mai-Lampang Road | Nongpaklang, Chiang Mai 50000, Thailand (Formerly Prince Khum Phaya Resort & Spa Chiang Mai)
Hotel amenities
Centara Khum Phaya Resort & Spa, Centara Boutique Collection
Ranked #44 of 326 hotels in Chiang Mai
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156 reviews from our community

    Trip type
Traveller rating
    76
    54
    18
    3
    5
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 May 2013 via mobile

We just finished our 4 nights stay today on 16th may 2003. The hotel is situated little outside the city which is very good if you are looking for some peace and quite. Since we were on our honeymoon it was just right for us. Hotel property is very scenic and beautiful with a lot of greenery all arround the... More

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KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
16 May 2013

Dear Sanjivjain, Good morning to you and it was a great pleasure to have read your great comment early in the morning. It really makes my day1 Thank you so much. I will be definitely sharing your very positive comments to our team this morning. Please do let us know again should you have plan to revisit us here again.... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 15 May 2013

Stayed here for 2 days in low season, first impression beautiful place amazing trees,shrubs & flowers & fabulous pool however found the place to be understaffed & the staff they did have seemed to be terrified of making a mistake to the point where it made me feel quite uncomfortable. There were no robes or slippers in the room no... More

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KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
16 May 2013

Dear Claudemoney, Thanks for your comments recently and our sincere apology for the experience you have had encountered during your recent stay with us. The lack of amenities were not meant to be and we will definitely check to why this happened. Forgot to replenish all the necessary items are not an excuse. My apology again. As for the ants,... More

Chiang Mai, Thailand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013

We live in Chiang Mai, and this was an amazing resort just a couple minutes outside of the city. For the price, you are getting a great deal!! We stayed on the bottom floor which had access to the pool from our room. The pool was incredible with amazing views and neat little sitting areas. Swimming around with the flowers... More

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KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
15 May 2013

Dear Heather L, How do you do today? We are all so delighted to hear that you have had a wonderful time recently at our resort. Your positive comments on Tripadvisor is very much appreciated and we are happy that you enjoyed every bits of it. Hope to have you back here soon. Regards. More

Chiang Mai
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

This Hotel is a great bargain. Beautiful setting with a lagoon pool surrounded by well appointed rooms. The Lanna pool villas make it so that you can step outside of your villa and directly enter the lagoon pool. It has a very nice breakfast buffet and I had no problems at all and I found the staff very friendly and... More

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KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
9 May 2013

Dear Michael W, Thanks for the time taken to post your comments on the board. I am very pleased to hear that you have had a wonderful time with us here. I will share your very positive comments to all my team. It will certainly boast up the morale of our team. Please do let us know in advance in... More

Chiang Mai, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 3 May 2013

it supposed to be a four star, but when we firstly arrived, the air conditioner was broken (the average temparature there is about 38 degree every day), it took them a long time to fix it, when we just asked for changing one room, the air conditioner went normal. during the night, it was soooo horrible that rats were fighting... More

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KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
5 May 2013

Dear Cecilz, Let me start with a big apology to you with regards to your 'disappointment' experience at our resort recently. I am still investigating towards your comments and taking every serious steps to rectify those matters. About the internet connection, we are sorry as the telecommunication signal was down during that particular day and our team has reported with... More

Ladya
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 April 2013

Lovely Thai style property, absolutely stunning! Lots of old trees in a beautiful tropical garden and a big pool. We decided to treat ourselves and stayed in the Royal Lanna pool villa with has 3 very large separate luxury villas with it's own garden en pool, really great if you stay with a group/family and we really enjoyed it but........service... More

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KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
30 April 2013

Dear Eefladya, It was very disheartening to see someone wrote a negative comments but I do want to thank you for your time taken to express your feeling towards your recent experience with us. It was unfortunate for me to hear that service at the restaurant was lacking. We are still currently re-training and re-addressing all our weak issues to... More

London
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 24 April 2013

We stayed at the Centara Khum Phaya for our honeymoon and although the hotel was beautiful there were a few little things which meant our stay wasn’t as perfect as planned. Our booking was lost somewhere in the Centara system so although we had a booking reference and had booked through the Centara website, we weren’t on the hotel system.... More

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See 2 more reviews by MrAndMrsMagic for Chiang Mai
KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
25 April 2013

Dear MrAndMrsMagic, First and foremost my personal apology to you for the unexpected experience you have had encountered recently during your stay with us. I will further share your comments to all my team this morning in the briefing and I want to assure you that I will take every steps to amend the gray areas that you have mentioned... More

Durham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2013

Stayed here in April 2013 on a first visit to Chiang Mai, and it's a really lovely hotel. Gorgeous rooms and a great pool in the centre of the resort surrounded by trees so there's lots of sun and shade. We went for a poolside room after reading recommendations on here, and it was really worth it to be able... More

Was this review helpful? Yes 2
KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
18 April 2013

Dear Vicki S, Thank you so much for posting your comment in Tripadvisor. We are all glad to hear that you enjoyed your stay here with us recently. We will definitely share your experience with our team here which I am sure this will inspire them to work even harder. Please do let us know should you have further plans... More

St. Albert, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 April 2013

We spent 5 nights in this hotel. It was beautiful and we couldn't believe we were in a big city. The property is very private & cozy. The pool was huge & always clean. The "spa" shower & jacuzzi bath were part of a huge bathroom.The light switches were inconvenient as you had to crawl over the bed to get... More

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KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
18 April 2013

Dear Noreen H, It was a great to read your recent positive comment on Tripadvisor! Thanks so much! Your comment will be shared to all our team here and I am sure they will be delighted to hear your praises. This will definitely boost up their spirit to even strive harder. Please let us know should you have further plans... More

Donegal Town, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 14 April 2013

We spent 4 days here on our honeymoon from Wednesday to Saturday in November. We stayed in a pool side room which was a good size and had a large bathroom. The bathroom had a jacuzzi bath and shower. Breakfast was in the restaurant which was self service which had a large choice of fruit,cereal and hot food. Some of... More

Was this review helpful? Yes 1
KPCChiangMai, General Manager at Centara Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this review
18 April 2013

Dear donegalgaa, Thanks so much for your precious time taken to comment on Tripadvisor. We are all happy to hear that you have had an enjoyful honeymoon with us recently. Your comment will be definitely shared among our team and they will be glad to hear that. It will inspire them to work even harder. We hope to have you... More

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Additional Information about Centara Khum Phaya Resort & Spa, Centara Boutique Collection

Also Known As:
Khum Phaya Resort & Spa Centara Boutique Collection Hotel Chiang Mai
Khum Phaya Resort & Spa Centara Boutique Collection Hotel
Khum Phaya Resort And Spa Centara Boutique Collection
Address: 137 Moo 5, Chiang Mai-Lampang Road | Nongpaklang, Chiang Mai 50000, Thailand (Formerly Prince Khum Phaya Resort & Spa Chiang Mai)
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Luxury Hotels in Chiang Mai
#36 Romantic Hotels in Chiang Mai
#45 Family Hotels in Chiang Mai
Price range (per night): INR3,311 - 8,276
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Khum Phaya Resort & Spa, Centara Boutique Collection (formerly Prince Khum Phaya Resort & Spa Chiang Mai): Chiang Mai is well-known for its extensive range of hotels, many being high rise within the city centre. Unlike others, Khum Phaya Resort & Spa, Centara Boutique Collection aims to deliver a friendly traditional Lanna style resort right to the heart of Chiang Mai. The design and architecture of Khum Phaya Resort & Spa, Centara Boutique Collection are based on Lanna (Northern-Thai) traditions and customs, distinctively for the Art of Teak Wood Carving used in the majority of the decorations including the 80-year-old teak wooden roof topping. Plus, in-room furniture and facilities are in Lanna style. The pleasant landscape, conceived from traditional Thai style, which is an assembly of Thai mythological trees and flowers, which some age more than a hundred years, make Khum Phaya Resort & Spa, Centara Boutique Collection an unique place to stay. ... more   less 
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Centara Khum Phaya Resort & Spa, Centara Boutique Collection
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