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Furama Chiang Mai

4.0 of 5
54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
Hotel amenities
Furama Chiang Mai
Ranked #125 of 326 hotels in Chiang Mai
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77 reviews from our community

    Trip type
Traveller rating
    16
    26
    23
    7
    5
Date Rating
Chiang Mai, Thailand
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 14 May 2013

I had a nice stay in this hotel. The staffs were friendly and help us out in all possible ways.The room was good and very clean.The hotel though now shows it's age from the outer looks, toilet and from the balconies.But my stay in Furama was great and had no problems.

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Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 28 April 2013

Booked a Deluxe King room on-line and check-in was straight forward although for some reason the hotel had us booked in for 3 nights instead of 2. The hotel has been a grand building in the past but is showing its age now and things are being overlooked. After arriving in our room, I opened the curtains to find an... More

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Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
1 May 2013

Dear 2TravellersAustralia, Thank you for sharing your first experience with us. We apologized for the dirt at the balcony causes by the pigeon droppings and the imprudence of the cleaning staff. We are now looking for a solution to the problem of bird droppings so this wouldn't be happened again on your next trip. Moreover, it is disappointing to know... More

Chiang Mai, Thailand
1 review
1 of 5 stars Reviewed 7 March 2013

Having stayed at the Furama Sathorn Bangkok I was confident that the chiang mai furama would be similar. How wrong I was.... I paid for an up grade and breakfast , only to find that the breakfast was poor quality, and no assistance any where to get cutlery, the bathroom very dated and sink blocked, the floor 5 pool area... More

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Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
10 March 2013

Dear alec M , Thank you for taking time out of your busy day to leave us a candid review. We are sorry to learn that the service was lacking. One of our priorities is to provide quality service, therefore your comments are very important to us. Your specific issues have been taken up by the heads of all concerned... More

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London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 February 2013

I have stayed at the Furama in Chiang Mai, on a number of occasions and will be back there with some friends in November. It is a three star hotel and you get what you pay for. On my first stay I had booked in to a Standard room which I wasn't very happy with, so I upgraded to a... More

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Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
28 February 2013

Dear ramuk69, Thank you for the time you dedicated to write a review on TripAdvisor in regards to your stay at Furama Hotel Chiangmai .We are very proud and glad to read your feedback, it gives us great encouragement to work a lot. We promise that we will maintain a high standard of service of our hotel with us forever.... More

1 review
3 of 5 stars Reviewed 14 February 2013 via mobile

This time for visit my hometown, but I still want to the more rest and spend night life in Chiangmai. I got the room same as swimming pool floor. The room is simple and clean. Bathroom separate shower and bathtub, I very love it. Reception very kind. Anyway I have not much time to spend in this room. But I.... More

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Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
18 February 2013

Dear Filmmo B, Thank you very much for taking time out of your busy day to leave us a candid review on TripAdvisor in regards to your stay at Furama Hotel Chiang Mai . We glad to hear that you happy with the decor of our hotel and we are very proud and glad to read your feedback, it gives... More

Hanoi, Vietnam
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 13 February 2013

The 2br suite is great for a family and we paid high season rates and was only ($220) USD). It is much bigger than two connecting rooms so only about 100 per night per room. It's huge - one enormous bedroom and one that is the size of a standard hotel room, oth with their own full baths with separate... More

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Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
14 February 2013

Dear Momwith2boysVN, Thank you for taking time out of your busy day to leave us a candid review. We are sorry to learn that the service was lacking. One of our priorities is to provide quality service, therefore your comments are very important to us. Your specific issues have been taken up by the heads of all concerned departments and... More

Bangkok, Thailand
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 February 2013

This hotel was acquired by Furama's group. Lobby and reception area are very nice decoration. Some floor had already fully renovated but it's still smelly from cigarette and old carpet. Even renovation the room but they are not improve bathroom. It's look very old and dirty. Food are very simple nothing interest and recommended. But they are located in central... More

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See 5 more reviews by Thanaphol T for Chiang Mai
Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
7 February 2013

Dear Mr. Thanaphol T, Thank you for sharing you experience with us. We apologized for the smell from the cigarette and old carpet. We are now on processing of carpet deep clean floor by floor. So this wouldn't be happened again on your next trip. Thank you again for bringing us these issues. It is disappointing to know you were... More

Sydney, Australia
2 reviews
2 of 5 stars Reviewed 5 February 2013

The hotel lobby is really great, however the rest of the place is very old. The room is very quaint, nothing fancy but you get what you pay for. The beds however, are extremely hard. My partner and I wanted to explore a little and try a place outside the hotel for lunch. We asked the staff where was a... More

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Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
7 February 2013

Dear smg1992 , Thank you for choosing to stay with us and taking time out of your busy day to leave us a candid review. We are sorry to learn that the service was lacking. One of our priorities is to provide quality service, therefore your comments are very important to us. Your specific issues have been taken up by... More

london
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 January 2013

The hotel looks amazing as you walk in. The room was very spacious and comfortable had good nights sleep.A little way from the market and town centre but plenty of tuk tuk to take you anywhere that you want.The breakfast time was an absolute nightmare.No coffee cups,no butter no marmalade , no bread,asked three times for things told to wait... More

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Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
30 January 2013

Dear pebbles 123 london, Thank you for taking time out of your busy day to leave us a candid review. I am also happy that you liked the room but it is disappointing to know you were not satisfied with our breakfast and our service in the restaurant of the hotel, this was soon resolved. Please accept my apologies for... More

Changchun, China
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 19 January 2013

We stayed here for three nights. Upon check-in, they were friendly to me but not to my wife, who is Thai. She was very offended by their manner and greeting to her. Wi-fi is free in the rooms but very slow. The room is quite spacious but definitely needs some tuning up. If they spent as much time renovating the... More

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Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review
22 January 2013

Dear oxfordstu, Thank you for sharing your experience with us and taking the time to review our hotel. We are sorry to learn that the service was lacking. One of our priorities is to provide quality service. Therefore your comments are very important to us. Your specific issues will be bringing up by the heads of all concerned departments and... More

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Additional Information about Furama Chiang Mai

Also Known As:
Furama Chiang Mai Hotel
Furama Chiang Mai Hotel Chiang Mai
Address: 54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Luxury Hotels in Chiang Mai
Price range (per night): INR1,730 - 3,293
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Furama Chiang Mai is an elegant 4 –star hotel with 17–storey high located at the fringe of CBD and North of Chiang Mai. The 294 well-appointed and spacious rooms are decorated with a blend of chic and contemporary Thai, complementing the diversity culture of Chiang Mai with full amenities and facilities. ... more   less 
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Furama Chiang Mai
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