Let me start by saying that service is good, rooms are made up everyday and you should be able to fall asleep. And the good things stop there. The biggest issue I have with the hotel is that the walkways and lifts are not airconditioned. With Bangkok's climate you will start to perspire once you step out of your room,... More

Hotel is OK, rooms are fairly large, all the gadgets and cons. Reception is on the first floor with the restaurant and bar. One side of the hotel looks onto a freeway and the other the city. Most of the tour operators we booked knew where the hotel was, only one didn't coming back at night so we got to... More

Extremely friendly staff helped us check in without having to wait for too long. When they saw us with two children they sent us a free extra bed, such proactive service!!! Rooms were big & clean. The staff was extremely hepful. Location is good as it close to Indra Mall, a good place to shop. Will stay there again nxt... More

My girlfriend is terrified of lifts, so when we arrived we asked for rooms in the lower floors...with no hesitation we were upgraded. To a better room as well. The front desk service was superb, they assisted with all enquiries. There is free and fast wifi in the rooms, the rooms are very modern with internet TV as well, you... More

We were travelling with à family, 2 adults and 2 kids. Upon arrival we had to wait for an hour because they had no connecting room available. THE rooms are ok but there is à lot of noice comming from the hallway.The roommaites are receiving telephone calls. THE staff is ok. THE staff at THE poolside is very friendly. THE... More

I went to the Glass House restaurant on Sunday evening and for 1000THB the buffet was simply rubbish... - Selection an variety of dishes: Poor. - Quality of the food: Average to bellow. - Cleanliness: good - Service: average This buffet should be charged 600 THB maximum. This is totally rubbish to charge people 1000 THB for such a poor... More

I have stayed here several times in rooms from the cheapest on offer to the best exec room up in the clouds, all are good value for money. The room booked was a bargain superior this time, was well appointed, large and with a very comfortable bed. There was a little faffing about whilst it was clarified what had actually... More

Stayed at the Eastin with my wife and 2 daughters during a family holiday to Thailand. We arrived early and the staff was extremely helpful and got us to our room as soon as possible - they were busy cleaning it. The room was comfortable , big enough for 4 and very clean. My girls rushed to the pool which... More

Toward the end of April 2013 I stayed here 4 nights. I think one of the best features of this hotel is the welcoming air conditioned cool air you feel as soon as you open the lobby door. April is Thailand's hottest month and believe me this chilled lobby was a wonderful place to be. Check in was painless, but... More