I must be mad. I don't like huge hotels (if a hotel has an escalator I think it's too big) and yet I keep ending up at Shangri La properties where escalators are par for the course. Having said that, Shangri La do get service and - at the Krungthrep Wing at least - they also get boutique (or something... More

Stayed for 3 days at this hotel last week and whilst somethings were very Shangri La, great spaces, wonderful check in staff, clean room a few things were definitely not right: Service in the pool area - staff uninterested and had to be chased Was there with some colleagues from Singapore - who were rudely treated by staff in the... More

Service is excellent and not oppresive. Breakfast on the river is unbeatable. Thai restaurant very good, but timely reservation is strongly advised. More

Bangkok is home to some of the finest hotels in the world, and I have been fortunate enough over the past 30 years to sample the best of them. I now have to place the Shangri-La at the top of my list. From its excellent location, outstanding rooms and service, fabulous cullinary offerings, and a superb poolside, the hotel is... More

This is my third stay at this hotel and first in the Krungthep wing. The position is wonderful and the balcony is a treat. Having breakfast , high tea and coctails included in the rate meant we got to know the staff and the lounge area. The barman remembered our drinks order even after being there for only one drink... More

Large five star, high quality, top service hotel that lives up to high expectations. Our room on the 20th floor overlooked the bustling river. We chose the executive river view. Very kindly, they offered us a free upgrade to a suite, however as the suite was city facing we turned it down as the exec room is large enough, very... More

With some 800 rooms the hotel complex is huge, yet you don't get a sense of "mass production". Smart design upgrades in bathrooms and public areas give this property a nice fresh feeling (except the reception lobby). I had a standard room (expense accounts are tight these days), but was very pleased with spaciousness, layout , amenities and cleanliness. Very... More

I just stayed at the Shang-ri La hotel - krungthep wing, from the 03/02/12 to the 07/02/12. The hotel is absolutely fantastic. I chose the hotel as I just wanted to get away and relax and also experience the culture Bangkok has to offer. The hotel is quite and secluded, but not too far from the experiences Bangkok offers. The... More

This was our third trip to Bangkok and having stayed in medium grade hotels before, we decided to splash out for this trip and so booked a two night stay at the Shangri-La. We decided to stay in the main hotel building (not the Krungthep Wing which is down the road) and were very happy with our decision. We had... More