Had a great dinner at Angelini's with colleagues. However, the attitude of the staff by the boat shuttle was awful, no service attitude at all. Came back to the hotel to meet friends 2 days later and sat in the lobby for an hour. No one offered service, the lamps had dust on them. Not what I expected from this... More

Simply the best hotel in Bangkok in terms of value for money. Great Location Great view from the room ( stayed in Balcony) Lavish breakfast buffet Magnificent pool Beautiful landscapes Gorgeous lobby But above all... Exemplary service provided by each and every staff of the hotel with a big smile and never say no attitude ! Shangrila... I am your... More

We stayed here in May 2013. Wedecided to pay the extra supplement to stay in the exclusive Krungthep wing of the hotel - it's worth every penny. The complimentary services are: Upgraded L'Occitane toiletries in the room Free soft drinks from the minibar in the room Balcony with river view (the main wing rooms don't have balconies) Soft drinks all... More

In Bangkok, the river is pretty much the center of things. All things swank and swish are by the side of the river. And this hotel sure is one of them! It's a huge 20 something story tower standing next to the river offering spectacular views of the riverfront and Bangkok city. The check-in was a breeze. We were there... More

Stayed here for three nights before joining a cruise and this was organised for us as by Princess Cruises. We were not disappointed. Our room was on the 21st floor and had wonderful views down the River and overlooked the pool area. The room itself was large and spotless. Lovely selection of toiletries available and big fluffy robes and slippers.... More

Had a wonderful 4night stopover in Bangkok at this hotel. Glad we chose the rooms in the Krungthep wing not least for the quieter more intimate atmosphere whether through its own entrance or at the dining and lounge room or around the pool and riverside area. It was only on the last day that we walked around to the main... More

My wife and I stayed in the Krungthep Wing for four days last week on our way back to Australia from a trip to Europe. We were looking for a place to relax and unwind after a hectic few weeks. We chose this hotel based upon the reviews on Tripadvisor. Everything has been said. This hotel met, and surpassed, all... More

We have been staying at the Shangri-La on business/vacation trips for over ten years and it never disappoints. There is sometimes the odd ‘glitch’ along the way but the staff are friendly, attentive and provide excellent service. We choose to stay in the Krungthep Wing as we enjoy the more peaceful aura of this side of the hotel, plus time... More

My wife and I are big fans of the Shangri-La group of hotels and so choosing this one wasn't a difficult decision for us! However, as this was our first trip to Bangkok we did some research first on locations and what we wanted to see and do. In terms of location I personally believe the Shangri-La is number one... More