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The Phoenix Hotel Bangkok

3.0 of 5
88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
Hotel amenities
The Phoenix Hotel Bangkok
Ranked #223 of 730 hotels in Bangkok
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50 reviews from our community

    Trip type
Traveller rating
    13
    24
    11
    2
    0
Date Rating
San Diego
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 13 May 2013

New hotel in an older building. Shuttle service was good, driver and hotel staff were friendly. There's a coffee shop next door and a 7/11 and street food nearby. Very close to the airport but it's quiet enough to sleep.The standard room was a little beat up but it was okay. Had free WiFi and cable TV.

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review
22 May 2013

Dear Guest, We are very much appreciated your comment regarding to your recent stay at The Phoenix Hotel (Suvarnabhumi Airport). It is always a pleasure to receive feedback from our guests. Your comment encourage us to provide the service even better. We really hope to welcome you again in the near future and will assure that your next stay will... More

Bangkok, Thailand
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 May 2013

The Phoenix is a charming little hotel located near Bangkok's main Suvannaphumi Airport, but somehow is almost free from aircraft noise. The hotel is clean and modern; the rooms are compact without being small; the service is friendly without being overwhelming, and even the area where it is located has somehow been bypassed by all the development, and remains quite... More

Was this review helpful? Yes
See 2 more reviews by CairnsDave for Bangkok
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review
8 May 2013

Dear Guest, Thank you to dedicated your time to sharing your feedback on your recent visit at our hotel. I am really glad to receive the positive comment. Also, we always share all the guest's comment to our team to encourage all the staff to maintain our service. Me and my team will look forward to welcome you again to... More

Shanghai
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 30 April 2013

We used to stay at the Queen's hotel during our stayovers at Bangkok airport. The Queens has been converted into a long-term appartment building and we were put into The Phoenix Hotel. We were pleasantly surprised. The hotel is newly decorate, clean and they provide the same good airport shuttle service as usual. There are plenty of street food choices... More

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review
8 May 2013

Dear Guest, Thank you for your review during your stay with us at The Phoenix Hotel Bangkok. It's always a pleasure to receive the positive feedback to the guest. The downside comment has been pass on the person who in-charge the improvement service. Please kindly accept my apologies about the confusion between Queen's Garden and The Phoenix Hotel. Currently, the... More

Oslo, Norway
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 April 2013

I stay here with my mom dad and my son. We got a connect room that can open to eachother. The room is tiny but its cute and good enought for short stay before my flight in evening. Room come with free minibar and free snack, there have little bulcony. The hotel dont have an elevator. The hotel very close... More

Was this review helpful? Yes
See 6 more reviews by Devilica for Bangkok
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review
25 April 2013

Dear Guest, We are very much appreciated your comment regarding to your recent stay at The Phoenix Hotel (Suvarnabhumi Airport). It is always a pleasure to receive a positive feedback from our guests. I really hope to welcome you again in the near future and will assure that your next stay will be pleasant as the previous one. Best wishes, More

Hong Kong, China
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 March 2013

I took an evening flight which already midnight when I arrived bangkok. Sent an email to confirm for the airport pickup but I could not find the pickup when I arrived. I needed to call the hotel to ask where was the airport pickup. I was told that there would be someone waiting for me at the AOT counter in... More

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See 4 more reviews by Keith W for Bangkok
Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review
1 April 2013

Dear Guest, Thank you for bringing to my attention the difficulties that you encountered during your recent stay at The Phoenix Hotel. Firstly, please accept my most sincere apologies for your inconveniences experienced about pick-up service from the airport. Your issue about the transfer back to the airport has been investigated with our team. Our staff might be misunderstood about... More

England
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 24 March 2013

As most have said previously the Phoenix is an ideal budget hotel when needing a stopover close to the Airport.Room was clean and tidy and represented good value,I will definitely stay again.We used the free airport shuttle service without any problems, maybe the only slight downside was that our room didn't have a in room safe apart from that small... More

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Nattakan C, General Manager at The Phoenix Hotel Bangkok, responded to this review
8 May 2013

Dear Guest, Thank you very much to sharing your positive feedback to us. I am very delighted that you had a pleasant stay with us. I really hope to welcome you once again in the near future and will assure that your next visit will be even more pleasant than the previous one. For more information, we also have a... More

Chicago, Illinois
Top Contributor
162 reviews 162 reviews
39 hotel reviews
Reviews in 45 cities Reviews in 45 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 23 March 2013

On our second overnight layover in BKK, we tried this Hotel. Though kitty-corner from our first Hotel, it was in our opinion, a significant class above. VERY clean, very well-appointed, very comfortable, and still a great value. Couldn't ask for more. Highly Recommended.

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Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review
24 March 2013

Thank you for your comment. Your comment encourage us to do even better. Looking forward to welcome you again in near future. Regards, More

Koper, Slovenia
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 March 2013

Hotel is modest, but appropriate to accomodation value. Room was clean, everything worked. They have a nice driver man, cooldn't speak a lot english, but very kind and helpfull. Shuttle is functioning well, without it, this hotel would be useless anyway. Receptionists ladies are not helpfull, they are playing on the internet and mostly not in the mood to assist... More

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See 3 more reviews by Hollidaystraveller for Bangkok
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review
24 March 2013

Dear Guest, Thank you for your comment. We have put your comment about the service on priority list and will follow up with our reception on this matter. We looking to keep our standard of service and this should be occurring during your stay. Hopefully we would have a chance to service you again in near future Regards, More

Mumbai
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 20 March 2013

Picked this hotel since we had an early morning flight out. The hotel is just a couple of kms away from the Suvarnabhumi Airport, about 120 THB taxi ride away (remember that taxi from the Airport also adds 50 THB surcharge). Its quite decent & comfortable for the price. The bathroom was tiny but spotless, the bed comfortable & room... More

Was this review helpful? Yes 1
See 3 more reviews by MeghaChaddah for Bangkok
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review
24 March 2013

Dear Guest, Thank you for your comment, upon your arrival our representative should be at level 2, exit no.4. I would like to apologize for not find you at the airport. We have discussed about you comment on our reception and will get improve immediately. Regards, More

Seoul, South Korea
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 17 March 2013

I arrived at Bangkok around 11 pm and my connecting flight was at 7 am next morning. I have transferred at BKK several times and knew there are many good hotels near the airport. As I tend to stay at different places I went over the reviews at TA and booked the Phoenix Hotel. The wait for the shuttle bus... More

Was this review helpful? Yes
See 4 more reviews by pooky34 for Bangkok
Supalurk, Guest Relations Manager at The Phoenix Hotel Bangkok, responded to this review
24 March 2013

Dear Guest, Thank you for your comment, We do offer plane spotting package for plane enthusiastic. Our roof top provide good clear area to take photo of A380 and many more. Looking forward to welcome you on you next visit Regards, More

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Additional Information about The Phoenix Hotel Bangkok

Address: 88 Ladkrabang Soi 7, Ladkrabang Road | Ladkrabang, Bangkok 10520, Thailand
Region: Thailand > Bangkok
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #223 of 730 hotels in Bangkok
Price range (per night): INR1,389 - 4,943
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Phoenix Hotel Bangkok (Suvarnabhumi airport) is ideally a place for stopover travellers who has connecting flight in Bangkok. The hotel just 10 mins aways from the airport by car. The hotel also offer free shuttle bus service from & to the airport 24 hours. Also, the hotel offers free shuttle bus to ARL train station nearby only 3 mins away by car. There are 3 rooms type available at our property and offer ensuite with shower, high speed internet, cable TV, parking.FYI : The meeting point for pick-up service is next to AOT counter between gate 3 & 4 (inside the hall) at the arrival hall on 2nd fl. (24 hours) ... more   less 
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The Phoenix Hotel Bangkok
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