369 Reviews
Travellers' Choice™ 2012 Winner
Luxury
Hadn't stayed here since the mid 80's so I wasn't too sure what we would get. The Rooms have all been renovated and the Property had the feel of a new Hotel. Great Beds, terrific Club Lounge and very helpful Staff made this a wonderful experience.
Dear Geoff48,
Thank you for your encouragement. We are delighted that you chose to stay with us again since your last trip to Taipei. We constantly upgrade our facilities to provide guests more comfort while they are away from home. If there is anything we can improve, please do not hesitate to let us know!
Warm regards,
Hotel Management
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Excellent location. The central station is one subway stop away. Staff all friendly and helpful. Wonderful dining choices, superb breakfast selections. The hotel is famous for beef noodle. Free wifi in the lobby and great gym facilities with a great view. Rooms are large and very tastefully decorated and designed. Universal plugs everywhere and one next to bed, which I...
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Dear flyA380-800,
Thank you for your thorough review of our hotel. We are pleased that you had a wonderful time here. We welcome you to stay with us should you travel to Taiwan again in the future!
Warm regards,
Hotel Management
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Great room (director room great size), great service, good value. Buffets high quality but a little repetitive. Will definitely stay again
Dear LFra,
Thank you for your nice comments. We are constantly working with our chefs to provide a wider variety of cuisine for our guests. We hope to see you again soon.
Warm regards,
Hotel Management
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I stayed at Taipei Sheraton last year for 1 week. It has great customer service. The rooms are clean, neat and tidy. It has a good buffet breakfast spread. It is also conveniently located near the Shandao Temple station. Overall a very good experience with Sheraton Taipei!
Dear eleda16,
We are pleased that you enjoyed your stay here. We will continuously seek for ways to improve our services here at Sheraton Taipei Hotel and we look forward to your return!
Warm regards,
Hotel Management
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I traveled to this hotel for business purposes in April 2012. I stayed at this property three times previously over the past 8 years. I have always had good experiences and my lastest stay was among my best stays. The location of the hotel is about as good as you could ask for in Taipei. You can walk to some...
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Dear Jay405,
Thank you for writing such a detailed review of our hotel and surroundings. Should you wish to try some of the local delicacies around the hotel during your next visit, please do not hesitate to ask our Concierge Department for a list of restaurants nearby that provide special discounts for our room guests. We look forward to seeing...
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I stayed in this hotel regularly when I traveled to Taipei for business.
This hotel has a nice and spacious lobby and very good Chinese (The Dragon & The Guest House) & Japanese (Momoyama) restaurants.
The room at club level are very tastefully decorated.
The Club lounge is very cosy and serves nice breakfast. Otherwise, breakfast at Kitchen 12 is...
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Dear ultrakenzo,
Thank you for choosing us as your preferred accommodation during your trip to Taiwan. We greatly appreciate your support and kind words. We look forward to an exciting summer with some new additions to our menus!
Warm regards,
Hotel Management
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Stayed here with my husband for a few weeks in March while he was on business. We had an upgraded room (12th floor?). The room was spacious and bright enough for us, very clean, nice view and large, clean bath (if not a bit dark). Loved having fresh fruit and cookies each day (left by housekeeping staff). Very quiet too....
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Dear SamKat9,
Thank you for providing such a great review. We are within walking distance to some of the most famous tourist destinations such as Chiang Kai-shek Memorial Hall. We sincerely look forward for your return and try out some of our in-house delicacies!
Warm regards,
Hotel Management
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We stayed in a director room which was very nicely furnished with l'occitane toiletaries. staff are very friendly. though the standard of english is not always universally good, there is always someone around who can help. the dinner buffet is much better than the grand hotel though unfortunately exactly the same everyday and for lunch and dinner which was a...
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Dear wanderlust79London,
We thank you for your kind comments. We are pleased to hear that you enjoyed staying in our guest rooms. We strive to provide better services to all of our guests through continuous training and providing a larger variety of food choices. We will inform Food and Beverages Division of your experience, and seek for improvements in the...
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Before becoming a Gold SPG, Sheraton offered a reasonable size of room. Once you have become a Gold SPG, they have no effort in upgrading you a bigger room like Hyatt did. Instead, they offer you a even smaller room. No Tea Tables.
in addition, bathroom was terrible. Housekeeping forgot to clean the toilet and look disgusting.
This time, the...
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First, the room. Very comfortable king size bed. Large, well appointed bathroom. One comfortable lounge chair. Bar fridge, tea and coffee facilities, hair dryer etc. All in good clean condition.
The service: Very helpful and obliging - though we had no cause to make unusual requests.
Restaurants: We tried the "pizza pub" on a Saturday night and although the service...
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Dear MiddleAgeAussie,
We are pleased to hear that you enjoyed your stay at Sheraton Taipei. Our staff are trained to provide the best accommodation experience to all of our guests.
Our restaurants are very well known among domestic and international guests. We encourage you to make reservations beforehand and perhaps try out some of our secret dishes during your next...
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