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Grand Hotel

3.5 of 5
PO Box 12872 | Tahachal, Kathmandu, Nepal
Hotel amenities
Grand Hotel
Ranked #68 of 123 hotels in Kathmandu
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76 reviews from our community

    Trip type
Traveller rating
    8
    27
    23
    10
    8
Date Rating
pune
Top Contributor
75 reviews 75 reviews
44 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

At the outset we had a bad reception. The lady at the reception did not even have a smile for us, she answered in monosyllables and had a very stern expression...very bad attitude. The lobby is spacious and beautiful.The rooms are spacious, bathroom has a tub and plenty of hot water which was a big plus. The view is great.... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 May 2013 via mobile

Stayed here first night in Nepal then went into Thamel for second night to compare stayed back here nights 3&4 as part of a large trekking group. As a younger person I enjoyed Thamel's location for the easy walk around factor but as far as this hotel goes The Grand was faultless in their desire to provide a service not... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
10 May 2013

Dear Ms Jones Namaste and warm greetings from Grand Hotel Kathmandu! Me and the entire Team here at Grand Hotel Kathmandu would like to Thank you for your very positive comments. We at the Grand are in a constant endeavor to enhance and upgrade our services and products and pride ourselves on offering personalized service and promise to you that... More

Hong Kong
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 April 2013

We stay 3 nights in this hotel in Kathmandu.The room is good enough and the services provided is good, they show friendly and helpful to handle our request such as taxi services, phone call services, room services and dining services.... But their location is not good as need around 10-15 mins taxi to Thamel. And some taxi driver do not... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
10 May 2013

Dear Mr Lam Namaste and greetings from the entire Team at Grand Hotel Kathmandu! Me and my entire Team would like to Thank you very much for your patience and taking out time and making us aware of your experience thus providing us a great opportunity to improve our offerings. On the separate note, please be informed that we are... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 1 April 2013 via mobile

Hotel seem to be running full with the help of tour organisers. However i wouldn't choose this next time. Allotted room with two single beds instead of king size bed expecting the guest to adjust. After pushing, changed room after an hour. While junior staff was trying to help, have to blame the greedy hotel management to make reservations without... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
7 April 2013

Dear Guest Namaste and greetings from Grand Hotel Kathmandu and Nepal! Me and my entire Team would like to Thank you very much for your patience and taking out time and making us aware of your experience thus providing us a great opportunity to improve our offerings.Your constructive feedback has given us plenty of insights on the areas we can... More

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Indore, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 30 March 2013

actually it is not the chain of hotels 'THE GRAND', just ordinary hotel. Poor room service I ever seen. No tea/coffee maker in the room. No mobile charger (we put mobile on charger in bathroom). It is the worst experience I ever got in such a costly Hotel. We came here for 2 nights but next day we were went... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
7 April 2013

Dear Guest Namaste and greetings from Grand Hotel Kathmandu and Nepal! Me and my Team would like to Thank you very much for your very constructive comments and has given us a valuable insight to bettering our product and services. Thank you again Best regards Rajiv More

Mumbai, India
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 23 March 2013

I stayed 4 nights at this hotel during a tour to Nepal on a business trip. Rooms are good, but not contemporary. Shower curtains need to be changed. room can be hot sometimes even if outside temp is cool. Beds are good. Restaurant staff very friendly and accommodating. Food was ok. Located far from Thamel and other shopping areas. Pool... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
25 March 2013

Dear Sir Namaste and warm greetings from Grand Hotel Kathmandu! me and the entire Team here at Grand Hotel Kathmandu would like to Thank you for your comments and have taken your suggestions into consideration and are in the process of upgradation of the same. We at the Grand are in a constant endeavor to enhance and upgrade our services... More

New York, NY
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 March 2013

I stayed 3 nights at this hotel during a tour to India a Nepal. Rooms are good, need some updating. Shower curtains need to be changed. A/c control does not work, room can be hot sometimes even if outside temp is cool. Beds are a liitle bit rundown. Restaurant staff very friendly and accomodating. Spa was great, good service for... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
25 March 2013

Dear Sir / Madam Namaste and warm greetings from Grand Hotel Kathmandu! Me and the entire Team at Grand Hotel Kathmandu would like to Thank you for your very constructive comments and have taken all your suggestions into consideration. We are in the constant endeavor to make our guests stay more comfortable with the upgradation and enhancements of services and... More

Mumbai, India
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 26 February 2013

Well it is a decent place to stay with your family or else alone if you are travelling for Business. have stayed here quite a few times. nice price tag,clean room,good breakfast not very lavish, only attraction is it is just next to Soaltee Crown Plaza where one can enjoy Casino. Else just a decent place and quite far from... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
6 March 2013

Dear Sir Thank you very much for your very constructive comments and would like to assure you that next time you are here you shall find you shall find a sea change on all aspects of the hotel. We are constantly striving to better ourselves and have taken up a mission to be the best hotel vis a vis value... More

Denmark
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 28 January 2013

We spent some days in Grand Hotel in Kathmandu in November and December. It is not far from the historical centre, and there is always an available taxi. The staff is serviceminded, and the food is ok. There is a penthouse retaurant with local music - the food and service there is better than in the combined breakfast room and... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
29 January 2013

Namaste from Nepal and Grand Hotel! Me along with the entire staff here at Grand Hotel Thank you for your very kind comments and trust you had a memorable visit to our country. We have taken your views into consideration and are currently in the process of upgrading all levels of service, amenities and facilties and hope that you shall... More

Al Khobar, Saudi Arabia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 January 2013

One of the best hotel in budget category. First time I stayed here for my honeymoon in 2003, then it was new property and the best one. Then again I stayed in Nov. 2012 on my business trip. Still good but can be renovated as few things look old. Overall a good property. Food is average and can be made... More

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Rajiv D, General Manager at Grand Hotel, responded to this review
26 January 2013

Dear Mr Najam K Namaste from Nepal and Grand Hotel. Thank you very much for your comments. A very big Thank you for staying with us again and for your comments. It is with constructive comments such as yours that makes us strive harder for perfection and I assure you that all efforts shall be made to achieve that goal... More

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Additional Information about Grand Hotel

Also Known As:
Grand Hotel Kathmandu
Address: PO Box 12872 | Tahachal, Kathmandu, Nepal
Region: Nepal > Central Region > Bagmati Zone > Kathmandu Valley > Kathmandu
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #68 of 123 hotels in Kathmandu
Price range (per night): INR4,635 - 7,945
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Grand is a 4-star hotel in Nepal strategically located in the heart of the city’s dynamic business, cultural and entertainment hubs. Some of the major landmarks of the city that are located within accessible distance from the hotel, include the Swayambhunath Temple (also known as the Monkey Temple), National Museum, Nepal's oldest ad largest Casino and various shopping Malls etc.The Grand Hotel accredited as the tallest hotel in Nepal takes its place among downtown Kathmandu's few high-rise hotels. The furnishings are stylish and contemporary and the hotel provides all modern facilities and has 91 well-appointed guest rooms, including 7 Suites. Facilities range from an all day dining Coffee shop "Rendezvous" serving international cuisine,"Maharaja" fine dining with Mughlai cuisine and live entertainment along with 24 hour in room dining, a beauty parlor and a Spa offering a range of Himalayan treatments. ... more   less 
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