I arrived in Kampala around midnight and was spending two nights here before beginning a 12 day primate trek with Volcanoes Safaris. The hotel was excellent. My standard room was spacious and very comfortable and very clean. The food in the hotel was very good, the buffet breakfast was excellent. The grounds are pretty expansive. More

I was here with work recently, wonderful hotel, very friendly staff and excellent facilities, only down side is getting to and from the airport can be a bit of a long journey in the taxi. More

Great hotel for the rooms , service. Gym is fantastic and a stunning pool area is beautifully maintained. Really friendly staff. Such a shame about the food , apart from breakfast ( there are not too many ways to screw up an egg..) the rest was average to awful. More

This is every company's go-to hotel for Kampala, and it doesn't disappoint. After staying up country in some of the smaller districts, I loved coming back to the hotel - they have thought of every comfort you might need and are happy to help you in any way. The television system went out while I was there, but it wasn't... More

I was blown away by this hotel, and cannot fault it! Every staff member was extremely friendly and attentive. My room was stunning - huge work desk, comfy bed, lovely balcony, fresh roses. The facilities are amazing, the pool is HUGE, complete with a waterfall. The food is wonderful. Everything is just amazing, don't hesitate to stay here when in... More

Kampala surprised me with many modern buildings, supermarkets and up market bars and restaurants and the Kampala Serena too! To be fair I was only there for two nights but the rooms were immaculate, the food excellent and I found the price for what I got was amazingly cheap. The Serena is a huge hotel and has large gardens and... More

the hotel is very beautiful with friendly staff always willing to help, although service cab be a bit slow I enjoyed my stay here. Always ended up at the bar after a long day for a cooling fruit punch.......my best. They have a live band on Fridays very entertaining. The rooms are big, spacious, very clean I couldnt ask for... More

I was a guest at the Kampala Serena for six nights with an academic group from Minnesota with many different objectives to accomplish. People went their separate ways and the hotel was perfect for end of the day get togthers in the lounge or on the beautiful terraces overlooking gardens and ponds where the sounds of hundreds of frogs graced... More

Great facilities, great food, superb service - can't wait to go back. More