66 Reviews 
I had to stay here when business brought me to Lome, Togo. This was recommended as the best hotel in the area. My room was basic with a bed and linens. The power was out in the corridor so guards or assistants were present to help guests find their rooms in the dark. I decided to have dinner in the...
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Dear Guest,
Thank you for taking the time to tell us about your experience at the Mercure Lome Sarakawa
We very much appreciate your comments, principally regarding the dinner that was the best meals you have had for a long time, the pink rose… It is always a pleasure to receive positive feedback.
Concerning your billing issue, we will determine...
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I spent some times in lome and should confess this is the only place I enjoyed. I recommend to use this hotel for business and pleasure (it got great pool). Service is good and food is excellent. Btw: sea is dangerous in this part of Africa. I would recommend the pool instead of the sea...
Dear Guest,
It is a pleasure to receive your positive feedback following your stay at the Mercure Sarakawa Lome. We very much appreciate your comments.
I will share them with our team. Be sure that this feedback will serve as an encouragement to all of our staff, as we strive to continuously improve the quality of our services.
Thank you...
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I am back at Sarakawa for another stay of 2 1/2 weeks this time unlike the usual 3 weeks!! Not much has changed since my last visit in Dec 2010. I was expecting to see some changes in the corridor carpets - which is something that needs immediate attention in my opinion and that of other guests staying at the...
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Reviewed 21 January 2011
Dear Guest,
We very much appreciate your comments regarding your stay at the Mercure Lome Sarakawa. It is always a pleasure to receive positive feedback.
I will share your comments regarding the breakfast and staff that is helpful as usual with our team. I am sure that this feedback will serve as an encouragement to all of them as we...
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Quite a nice location on the sea-front. Corridors are dark, musty and damp. Rooms clean but very very dated - haven't been updated for what looks 30 years... Staff are friendly and helpful but overall a depressing place to stay
Dear Guest,
Thank you for taking the time to tell us about your experience at the Mercure Lome Sarakawa. We very much appreciate your comments regarding the staff that is friendly and helpful. But I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide...
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I stayed in this hotel for 4 nights while on a work trip. Although its a bit outdated and expensive, the hotel has the best location in Lome. The hotel is a bit spacious which is ideal for a vacation in Lome. The restaurants and bars are fair and the staff are polite.
Dear Guest,
We very much appreciate your comments regarding your stay at the Mercure Lome Sarakawa. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....
More
The place could use an overhaul as it looks outdated especially the hallways and rooms. The lobby is very smoky. Food was good in terms that we did not get sick and they seems to use filtered water for coffee and tea which is a plus. Wifi and internet connection was spotty at best in the rooms and seemed to...
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Dear Guest,
Thank you for taking the time to tell us about your experience at the Mercure Lome Sarakawa.
We very much appreciate your comments regarding the food, the filtered water for coffee and tea which is a plus, the pool areas which is nice, the grounds with flowers and trees and the friendly of people. It is always a...
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If you need a comfort zone where you will lodge. No doubt if you are on Lome, Togo this is the exact location you can get it. Meals are wonderful, rooms are good and the bed sends you to sleep before you lay on it. AC is working and the hot bath is fun. Bar, restaurant, etc all excellent. The...
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Dear guest,
We very much appreciate your comments regarding your stay at the Mercure Lome Sarakawa. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....
More
I stayed in this hotel for 5 nights while on a work trip in Lome in Nov 2011. The hotel rooms are a bit outdated furniture-wise, but they are clean and functional. on each floor there are 'security' but they are more like bell boys, they will make sure the elevator arrives as soon as they see you walk out...
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Lovely, nice staff. Food is quite OK. But never forget that you are in Togo, not in DC! The terrace of the "see view" room is fantastic.
Dear Guest,
We very much appreciate your comments regarding your stay at the Mercure Lome Sarakawa. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....
More
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