Good as always. I have stayed at this hotel in a Club Rotana room twice. The staff is always attentive, rooms are spacious and clean. A pearl in Khartoum. Club Rotana lounge breakfast is OK, somewhat limited compared to the selection that is available at Al Nuba for 96 SDG, but hey, it's free! :)
Will stay here next time.
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Dear Mr. Kimmo K,
Thank you very much for your kind words, it was indeed our pleasure to have you as our guest and delighted to hear that you enjoyed your recent stay with us.
We look forward to welcoming you again and assure you of our best attention and services at all times.
Sincerely yours,
Ghassan Dalal
General Manager
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I didn't need to worry about staying at any other hotel while in Khartoum. The staff was very attentive to my needs as a business traveler. The best thing about this hotel as a business traveler was the reliable and quick high speed wifi internet connection in the room. It's one of the highest speeds I have encountered, enabling me...
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Dear Mr. Neynon,
Thank you for taking your time to write your comments on Tripadvisor it was indeed our pleasure to have you as our guest. It is our goal to maintain the highest standards of service to all our guests and we are delighted to know that you had a pleasant stay and enjoyed the facilities of the hotel....
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Stayed here a few times now and I must say the quality is consistent and of a high level. Excellent facilities and well- trained staff are matched by a comfortable pool area and good quality food. Rooms are clean and modern, with a pearl of a bathroom. For the lucky ones the Club Rotana offers breakfast and snacks of a...
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Dear Mr. Chalky_ Africa,
I would like to take this opportunity to thank you very much for taking the time to write your comments on Tripadvisor after your recent stay at Al Salam Rotana Khartoum. It was a great pleasure indeed to have you as our guest.
Your feedback has been noted and passed to the concerned departments. We look...
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I stayed here for about 10 days a while back- before Feb 2011. Back then it was nice and the rooms were very modern considering the location. I was there during Ramadan which added an extra special element to being there and the food was great!!. Actually, this was the first hotel I'd stayed in in a long time that...
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Dear Mr. 1Solshine,
We are extremely pleased to know that you enjoyed your recent stay with us. It was indeed a pleasure to have you as our guest.
I have passed your compliments to our entire team who were delighted at your gesture and they thank you for your generous comments.
We very much look forward to welcoming you back...
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The room was comfortable, clean and well maintained. Customer service was good. Quality gym, nice pool.
Quite short distance to the airport: and therefore you can actually hear the planes landing/taking off all night, because the hotel is right under the flight path. This noise didn't bother me, but a light sleeper might need ear plugs.
Accommodation and all meals...
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Dear Mr. xTravellerx,
Thank you for your kind words. It is our goal to maintain the highest standards of service to all our guests and we are delighted to know that you had a pleasant stay and enjoyed the facilities of the hotel.
Mr. xTravellerx your comments will be shared with all concerned departments and we hope to see you...
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Having suffered some third-rate places in Khartoum in past years it was a huge pleasure to check in to this hotel. Only a few kms form the airport and once you have navigated your way around the car park you are welcomed into a spacious, cool, calm oasis. Staff are well trained and manage to achieve that difficult balance between...
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Dear Mr. UkGlobalrider,
We are glad to read that you enjoyed your recent stay with us. Your comments and concerns has been noted and shared with all concerned Team Members of the Al Salam Rotana family. It was further a pleasure to read that our employees were courteous and friendly.
Once again thank you & we are looking forward to...
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We arrived very early in the morning having travelled from Ethiopia although were very happy with both the service and quality of the rooms which gave a perfect nights sleep. The gym is well equipped the pool and good size and the food very good. Expensive but quality.
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Dear Mr. Neil W,
Thank you very much for taking the time to write your comments on Tripadvisor after your recent stay at Al Salam Rotana Khartoum. It was indeed a pleasure to have you as our guest.
I have passed your compliments to our entire team who were delighted at your gesture and they thank you for your generous...
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When travelling to Sudan you don't have much choices. There are only a few hotels that are worth staying at. I don't know about other hotels, but this one seemed fine.
It is not as good as a Rotana should be, but it is a good and safe place to be.
Just 10 minutes from the airport, but far from...
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Although I made a mistake in reservation (did arrive very early morning), the friendly staff did everything to accomodate me. Nice room as well as public areas. Very friendly staff and everything a business traveler needs is there.
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Dear Mr. TVCBelgium,
I would like to take this opportunity to thank you very much for taking the time to write your comments on Tripadvisor after your recent stay with us.
Indeed it was a great pleasure to have you as our guest and thank you for your generous comments.
We look forward to welcoming you again and assure you...
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I have been staying in Rotana Khartoum for many times. Latelly I stayed in the club rooms. The main benefit is the option of having quite place other than crowded main lobby. Club lounge re,ains open till mid night which good. swimming pool and gym were nice better than before, especially remaining open till 11 pm. Generally speaking it is...
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Dear Mr. AbuMalek,
Thank you for your kind words. I have passed your compliments to our entire team who were indeed delighted at your gesture and they thank you for your generous comments.
We look forward to welcoming you again and assure you of our best attention and services at all times.
Best regards,
Ghassan Dalal
General Manager
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