Location great Beds....clean Bathroom..........ordinary ...could be cleaner No hot water....started a shower with shampoo and all in my eyes when the water went out. I went to reception in a towel and covered in soap. They sent me to a room on the floor below me. I walk into a dark unoccupied room only to find that there was no... More

A group of 17 of us stayed here for about a week and we loved it. The breakfast every morning was amazing, they even offered to have coffee and toast for us on a day where we were leaving at 5am. The rooms were nice (extra plus we had hot water every day) and even though mine overlooked the street... More

We also had a problem with mold in our room. But the manager changed us into a much better room the next morning without us even asking for it. We also were surprised there were no fans but a wonderful employee named Saturday ran out late at night and bought us one. After those adjustments were made our stay was... More

This place isn't exactly cheap. The rooms are small and dirty. My colleague shared his bed with cockroaches. There's a bar next door which is very loud and plays music until 2 or 3 in the morning. Having said that, the staff are nice and the food is good - although you have to wait ages for it (a common... More

After a week of staying in basic Tanzanian 2-3 star hotels and camping, we chose this hotel as a place to connect to the internet ("smoking fast!) said my 13 year old niece, have hot showers, clean rooms and a good dining meal. It was a comfortable place to stay before another few days on the road into Uganda. Like... More

Overpriced! Terrible Breakfast! Noisy at all the times! Never again! Creepy room!

OK, I was working for an NGO on a project I believed in so wanted to stay in a mid-range hotel to keep costs down. I sometimes stay top notch and also completely rough so I am happy with either as long as the place delivers what it promises. Frankly, everything in this place was broken. The room had no... More

Decent enough location and a pleasant enough 10 mins walk in to the city. Take it easy though, especially if you're just getting used to the altitude as it's uphill in to Kigali. The hotel itself is pretty good . . . . . friendly, welcoming, polite helpful staff, but the rooms could do with a bit of work. I... More

Hotel Gorilla is situation in a very quite street, close enough to walk to a few wonderful restaurants: Chez Robert, Bourbon Cafe, Shokola, Hanni, Cactus, Kazana a many others to mention. The hotel personnel everyone goes out of their way to make you as comfortable as possible. The restaurant is also good, with a french flair cooking, the restaurant section... More