The property is nice with lots of open areas, more like a resort than a hotel. The buffet at the restaurant is nice. Relaxing environments great bakery and overall nice experience. Recommended but cant give more than 3 stars because it could be greatly improved due to its potential.

Really lovely rooms with a view over the hills and valleys of Kigali, this hotel is in a great location, central to most things in Kigali. However, what really stood out for me was the consistency of hotel staff service. I was even able to use the hotel as a base to come back to while travelling in Rwanda and... More

The Umobano was a pleasant hotel, which obviously served a mix of business and tourist guests. I ended up with a suite to my suprise, which was very reasonable in size. I suspect even an ordinary room would be sufficient in size for most people's tastes. The rooms did not have air conditioning, but did have a fan, and mosquito... More

I've stayed in this hotel once a year (for about 2 weeks on average) for the past 4 years so I speak from experience when I say I was pleasantly surprised during this latest visit. The rooms and furnishings still need major upgrading as do the bathrooms. They also need to put in airconditioning in the rooms instead of a... More

The hotel is called the Umubano, but is also known as the Laico and Novotel. The hotel is a little tired as the former manager did not renovate as promised. It has a nice pool, tennis courts and a gym. The food is average for Kigali. The bed is large, but the rooms need renovating. A nice view from the... More

I stayed for a week at this hotel. It presents itself as a 4 star hotel so I was surprised to find my room lacked airconditioning and the furniture was reasonably worn. Given the price paid it was poor value. The pool, gardens, restaurant and tennis court are very good which made up for the room. Next time I will... More

I stayed here for 5 nights recently. O.k they forgot to pick me up from the airport but they credited me back for the fare so no problems. I stayed in a higher floor so no noise problems. The staff are super friendly and I would say as with rest of Rwanda with a very chilled attitude so expect slower... More

AVOID THIS PLACE there are better options in the city. Main problems faced: 1. No air-conditioning 2. Terrible service 3. Worst food ever 4. A colleague of mine had fleas in the bed 5. A lot of mosquito in the room for which you need to sleep inside a net 6. Hotel is under construction work so expect noise, dust,... More

I picked this hotel out of the blue, and was suspicious as rates were far less than the other hotels in the area. This is a wonderful place and found no problems whatsoever. It is in a great area. Staff are very helpful and pleasant. It is an older hotel, most likely state owned from past, but well maintained. Has... More