standard stuff for a hotel which charges so much not there. Bathroom door dosent shut lift out of order lunch came 45 mins after order and not what i had ordered theres no place to put the kettle for the tea.. remote missing whats the most ridiculous thing is u cant make calls from the room...u have to go to... More

The Manor Hotel is a nicely built, comfortable hotel in Kigali. Great views - amazing food in all 3 of its restaurants and friendly staff. Rooms are big with massive beds (two beds connected actually) which is also nice. Linens (towels especially) are a bit old but the bedding is nice. Not sure why anyone would pay for Serena or... More

What can I say, this hotel was recommended to me, and i spent two weeks here on business. The hotel is clean and comfortable, the Indian Resaurant is very good, breakfasts filling, staff helpful and attentive. Pool and garden welcoming.

Pros - first time to the hotel , Could not believe the standard I enjoyed , It can completely match the five star hotels from Dubai , Best India food I had in Kigali ,The view says it all , best view in Kigali ,

Great location, great view. Safe. Nice staff. Was given a horrible room at first (with a view of the employee-parking lot, I think), but asked for one with a better view and got it no problem (thank the maker). Bathrooms were an adventure -- no hot water one night, shower leaked everywhere. Indian restaurant was surprisingly good -- but we... More

I have stayed at the hotel twice, once in June of this year and once now while writing this review. The things I like about the hotel: - Friendly staff always willing to help - Clean rooms with good linen and working safes and a desk. - Free Hotel Wi-Fi - Business center - Your choice of three restaurants, including... More

Spent a night at this hotel and was happy with all aspects of my stay. The check-in process was efficient and hassle free. My room was neat and clean. Room service was quick and the food was well prepared. A major plus was the internet access which was quite a good connection and complementary. I would certainly recommend this hotel... More

I have nothing bad to say, stayed there in October 2011. Bear in mind, I had two different rooms and none of them seemed to have hot water, just mention it if this happens to you (I didn't mind as it was luke warm anyway) - I had an issue with my bill which I had paid in advance and... More

Stayed 1 night in deluxe room- hotel picked us up from Kigali airport and took us the short ride to the hotel. Its situated in a good area with lots of Embassies etc but all of Kigali seems to be clean and well looked after. The room was average sized and pretty well appointed - standard 4 star level I... More