Basically nothing wrong with this hotel, nice room, nice decorations inside the room as well. all ok, however the following i did miss: -no anti-slip mat in the bath ( or self-adhesice strips). Minor? No, bath was slippery and together with a glass seperation i.s.o. a shower curtain, and no handle as well, I find that dangerous -no bathrobe, whilst... More

Stayed at the Mercure on a combined worktrip and holiday. Got a room on the top floor which had been renovated recently and had a nice boutique feel to it. We had absolutley stunning views of St. Denis from the room. We did have a balcony but this was quite small compared to the other rooms however we did manage... More

Although the room was supposedly "refurbished" it did look circa 1970! However, the amenities were very good including Nespresso machine, LCD TV, AC, large Bathroom with shower and bath, and bathrobe. Would have been nice if there had been two of everything though! Sharing a bathrobe and a single Nespresso was a little strange! Breakfast was great and cocktails at... More

We booked online and then contacted the hotel to arrange a tour for us and some friends to the volcanoe. The hotel arranged the trip which was very well organised. The hotel is close to the airport which was convenient - they also have a free shuttle bus pick up from the airport between 9 am and 7 pm. We... More

No English programs on TV. Only got room safe after asking about 3 times. Breakfast good. Location out of the city and transfer with shuttle, bus or taxi required to get into centre of Saint Denis. Difficult to get back at night. Great pool and views. Free airport shuttle during working hours.

I have limited French but the staff at this hotel were full of smiles and always ready to help. The room was spotlessly clean and had the most amazing view. If you dont have a car it may be a problem getting about as it is quite far to walk to the City Centre.

Would be perfect if it were closer to centre ville! Stayed on 2 different occasions. Had to book through expedia when hotel was apparently 'full'. One room was very ordinary, old bathroom, dull decor, the next was great view, obviously refurbished. Paid the same rate? Hotel amenities excellent, and pool is simply spectacular. Be sure to have good french, and... More

During the world cup we included Reunion on our trip and we loved it. The island is exrtremely beautful and green. We started in St. Denis and stayed at the Mercure. The staff was very friendly, our room had a balcnoy with a nice view over the town and to the Indian ocean. breakfast was also very good. We recommend... More