The hotel is very delapidated, we initially booked into the standard rooms which smelt of mould and the wall fittings were falling off. We kicked up a fuss and were upgraded to the "preferred floor" (!). the rooms were still fairly simple but adequate, but hardly worth the price! the service was very average - I asked for a hair... More

This hotel need renovation: it reminds me of the 80's, I feel like I just took a trip back in time. For almost 300 usd I expect a nice room with a flat screen tv and a complimentary bottle of water at least. The restaurant buffet is not bad but the staff didn't even greet us or take drink orders... More

This is a badly run and run down 1970's hotel that lures guests that think they are going to a top class international hotel. The staff are poorly trained, and bureaucratic, the rooms run down and musty. Unbelievable that they can charge close to $300 for such a place. More

I stayed last year about 3 months in Sheraton Abuja, and in few days I will return to Abuja and of course I booked myself again at Sheraton. I read a lot of bad reviews about the hotel and the bar and I am really surprised. Yes, it is not like Sheraton in USA, or Sheraton in Europe, helloooo-you are... More

I stayed at the Sheraton for about a week while in Abuja on work. Overall the hotel is ok, and some of the other reviewers probably attach too much value to the Sheraton brand name. Food is good if very expensive (£18 for beef and chips, £4.50 for beer). Pool is nice and cool. Room was fine, except for the... More

A second long stay and still no improvement. Restaurant service good and really enjoyed the food, but very many unhelpful or moody members of staff elsewhere, especially the female employees. Complained to management about so many issues; was told by foreign management that it was just Nigerian culture. I find this offensive and inaccurate. I have stayed in many other... More

Probably world's worst Sheraton, it has single glass windows, I actually had to stay only here because of security needs my office demanded and had stayed 3 months in total in 2009. Most inefficient front desk staff, almost all rooms are dysfunctional, every time i checked in i had to change rooms 3 times to find all things working. First... More

The staff here are excellent and go out of there way to be helpful and ensure you are comfortable and served. Many of the rooms have now been renovated, which is where I stayed. Well appointed with a big comfortable bed, an array of pillows, satellite TV, desk and en-suite. The hotel also had a range of restaurants. Security is... More

Starting with the Goodies (Justifying the 2 star rating): You will find some of the best restaurants & lounges in Nigeria (Steak & Italian) The staff are very welcoming and very friendly.. However the way to the rooms and the rooms are completely different experience. I have taken the attached pictures on my way to my room (Standard room) in... More