We arrived at this hotel and the check in was quick and we where in our room in no time. This is all you want when you traveled for hours on end. The room was amazing, very spacious, elegant and the staff very friendly and always offering to assist. We opted to have dinner in their main restaurant and it... More

We spent one night at the Heinitzburg. It is in walking distance to some major attractions down town. We got a very nice. Manager of the hotel leaves nearby and is very friendly. Staff not authorized to help you. Cuisine is great but service especially not on Western High Cuisine standard. All in all good hotel for 1-2 nights in... More

For our trip around Namibia and then Botswana, we had to come back to Windhoek twice. Our travel agent, (we seldom use them but this trip needed a lot of information that we couldn't find), mentioned this hotel but didn't push, until we checked it out and then WE pushed! The first stay-over was the classic 'arrive late afternoon, refresh,... More

Wonderful hilltop situation, excellent service and cuisine. This family owned business well deserves its reputation as a one of the best places to stay or dine in Windhoek. More

Making a reservation was a bit of a pain. Had to fill in a rather confusing form and send it back to the management. The hotel charges your stay to your card before you even arrive which makes correcting errors difficult. But once there, we were impressed with the beautiful rooms, the attentiveness of the staff, and the restful and... More

Hotel Heinitzburg was the first place we visited in Namibia. It was more of a place to stop off, have a shower, sleep and eat before heading off on our tour. The hotel is located just outside Windhoek and has good views from the restaurant terrace. Our room was generous in size, very clean etc. Only negative was the sink... More

We spent the first night in Namibia at the Heinitzburg and two weeks later spent our last night there. We were pleasantly surprised to find that it was not a cold, dank castle, but a small hotel on the top of a hill overlooking Windhoek. The rooms were large and had very comfortable beds, a couple of small sitting areas,... More

We started our round trip of Namibia with three nights at the Heinitzburg to get settled in. While the hotel building is nice and beautifully situated overlooking much of Windhoek, we quickly had to discover that service is not the main quality of this place. Staff both at the reception and in the restaurant seemed to be lacking experience or... More

The Henitzberg was the first stop in a big tour of Namibia and just what we needed to unwind after 5 months in Luanda. Part of the R&C chain, we were greeted by a helpful concierge who helped with the bags up the slope from the carpark, enthusiastic lobby staff and excellent room service after a fairly hectic trip down... More