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All 3 N'Djamena hotels »
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Kempinski Hotel N'Djamena

5.0 of 5
Quartier Diguel Est, N'Djamena B.P. 6473, Chad
Hotel amenities
Ranked #1 of 3 hotels in N'Djamena
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    4
    4
    4
    3
    1
Date Rating
S M
Paris
1 review
1 helpful vote
5 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

This is my 4th time staying at Kempinksi N’Djamena hotel (previous stays lasted from 3 to 7 days). If you care about quality services, great food, clean rooms with AC, Wi-Fi internet, access to ATM machine and other amenities, you will not even think twice before choosing Kempinski. Everything here is done with a smile and personal touch coming from... More

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jad3_USA
USA
1 review
1 helpful vote
5 of 5 stars Reviewed 29 June 2010
1
person found this review helpful

Having stayed in Chad for almost 1.5 years, Kempinski is easily the best hotel in Chad. Stayed at all three main hotels in NDjamena - Meridian, Novatel and Kempinski. Kempinski is easily the best! Staff is friendly, courteous and goes out of their way to ensure your stay is as comfortable as possible. The management is top-notch. All managers take... More

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2_from_DC
Washington, DC, USA
Senior Reviewer
9 reviews
15 helpful votes
3 of 5 stars Reviewed 27 February 2010
1
person found this review helpful

I stayed in the Kempinski for 3 days. Initially excited, as I have stayed in some very nice Kempinski hotels before, I was quickly disappointed. The room was spacious and clean, but lacked an iron/ironing board, coffee maker, internet connection, and the "mini-bar" was an empty refrigerator. I called for someone to send me an iron, and the front desk... More

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Philip Ibrahim, Assistant Director of Sales&Marketing at Kempinski Hotel N'Djamena, responded to this review
23 April 2010

Dear Sir, Thank you for your comments which give us the opportunity to improve our services for you. Please be assured that we will take all necessary steps to give you the true Kempinski Experience! Our apologies for the inconvenience, caused to you during your stay. We have implemented a new guest relations system – the Lady in Red –... More

Flynnic
Cork Ireland
Contributor
20 reviews
31 helpful votes
1 of 5 stars Reviewed 9 February 2010

Used this hotels facilities for three days from 5th to 8th of february. I have to admit did not stay in the rooms but used all other hotel facilities during our visit. As previously stated this hotel only accepts cash or American Express. There is no ATM in the hotel . The lobby and surroundings are very nice and very... More

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Philip Ibrahim, Sales & Marketing at Kempinski Hotel N'Djamena, responded to this review
11 February 2010

Dear Flynnic, thank you very much for your review and the chance to improve our service for you. We are happy that you liked the "hardware" and the garden of the hotel - thank you for your statements. Please be assured that we are sorry for letting you wait for that unacceptable length of time in our hotel. At this... More

ralfclemens
berlin
Contributor
12 reviews
3 helpful votes
4 of 5 stars Reviewed 12 November 2009
2
people found this review helpful

Second trip to N'Djamena. Have been to all 3 major hotels in the city, stayed at the Novotel during my previous trip. (A good 2* in comparision). OK, the Kempinski is a little outside the "city centre", like a 15 minute drive.But once you enter the Lobby, you feel lke being in a real hotel. Huge entrance hall, cosy lobby... More

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Philip Ibrahim, Sales & Marketing at Kempinski Hotel N'Djamena, responded to this review
15 November 2009

Dear Mr. Clemens, thank you very much for your review. We are happy that you had liked your stay here in the Kempinski N'Djamena! Please be assured that your comments concerning internet speed and reliability have our highest attention. We hope to find a convincing solution for this soon. We remain with the best regards and look forward to welcome... More

Highways101
Montreal, Canada
2 reviews
2 helpful votes
2 of 5 stars Reviewed 27 September 2009

The electricity is often down. No AC outside of room. The food is bad and the service is very poor. Hotel accepts only cash or Amex. Prices are high for what you get. Hotel is far from center. More

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Lightsay
Oklahoma
1 review
1 helpful vote
2 of 5 stars Reviewed 1 February 2008
1
person found this review helpful

This hotel on the surface appears to be a five star hotel. However, the overall rating should be a 3 star. The bar is very good with a very good selection of beer and liquor. The restaurant is five star. The pool area and the court yard area ire very clean on comfortable. They have a cook out on Friday... More

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Lluis
Barcelone
Senior Contributor
36 reviews
129 helpful votes
3 of 5 stars Reviewed 22 November 2007
2
people found this review helpful

I spent five nights in Kempinski Hotel in N'Djamena, in Txad. The hotel is correct but is not a five stars hotel. The staff is rude and it's difficult to speak with them. The rooms and the wc are ok with air conditioning. The breakfast and the restaurant are delicious. I had a problem because I couldn't pay with VISA... More

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parismp77
Paris
1 review
2 helpful votes
3 of 5 stars Reviewed 7 March 2011
2
people found this review helpful
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Voyageur2112
Ottawa, Canada
Senior Contributor
38 reviews
9 helpful votes
4 of 5 stars Reviewed 16 August 2010
1
person found this review helpful
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