If you are expecting 1st world 5 stars, stay somewhere else (where?), otherwise this hotel is fine. The room is spacious and although the shower is a little small, the bathroom is OK. The hotel must have been built about 1985, and little has changed since then, with some of the fittings looking tired. The bed was clean and comfortable... More

If you are attending a conference or convention at the adjoining facility, this makes a good place to stay. Rooms are large and comfortable although the property is showing its age. Far larger than European rooms and on par with typical American hotels, the rooms offer a decent work surface as well as an easy chair and an adequate number... More

I stayed at the Rainbow Towers for 20 days and well, it was not a disappointment because I had read reviews and from the beginning, the hotel's tired outlook was obvious. Still, the food was okay, esp the Japanese restaurant while the service was slow but fine with my standard. Whether or not I will stay there again is a... More

Rainbow Towers has got to have the worst service I've ever experienced for a "4 star" hotel. Management is inefficient and unreliable. It's for this reason that Zimbabwe cannot progress in anything, especially their tourism and hospiltality industries, because you have a bunch of useless goons running the show. Noone ever replies to emails and when they say they will... More

The only reason I stayed at this place was for convenience. I attended a workshop at the conference centre at the hotel. It is rated 5 star but I think those stars belonged to the previous operators, Sheraton. It definately does not deserve that rating now! More

Zimbabwe has been through some difficult times in recent years so it would be wrong to compare this with big hotels in other countries. The beds are comfy, and the soundproofing is good, and there is plenty of hot running water for bath or shower. there is also cable/satellite TV with a couple of English movie channels, CNN, BBC World... More

Payment of booking was made 2months prior to visit,when we got there our rooms werent ready n no rooms had been kept for us,hotel was overbooked,they had to put a few of us in another hotel for the night.some of the rooms had a pungent smell,linen was dirty. More

.Its use to be 5 star it still good hotel nicely located not far from city centre More

I had the most relaxing and wonderful time at this hotel. The rooms are beautiful and spacious, and the service at the hotel was excellent. Meals were nicely prepared and very fresh, and I enjoyed spending time at the Casino. More