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All 61 Dar es Salaam hotels »

Holiday Inn Dar Es Salaam City Centre

3.5 of 5
Azikiwe Street | Al Hassan Mwinyi Street, Dar es Salaam, Tanzania
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Ranked #19 of 61 hotels in Dar es Salaam
3.5 of 5 stars 126 Reviews
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126 reviews from our community

What travellers say about this hotel
  • Very good(4)
  • Room service(3)
  • Roof top bar(3)
  • Staff were friendly(3)
Traveller rating
    22
    57
    33
    9
    5
Only show reviews for Family (13) | Couples (31) | Business (33)
Date Rating
nerd2004
San Francisco, CA
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 11 February 2012 NEW

After staying 4 nights at outdated Hilton Nairobi, I was blown away by Holiday Inn. The rooms were nice and comfortable, showers hot with nice pressure. Added plus was a hookah/rooftop bar. The hotel staff was incredibly accommodating: for example, they were able to arrange a transfer for our large group with a minimal notice. The only criticism is that... More

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MikeJenvey
Nr Cambridge
Contributor
18 reviews
13 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

Stayed 2 nights with colleagues on a business trip, early Feb 2012. Standard room was clean & adequate, but although functional, the bathroom decoration/tiling really had been done to a "slap-dash" standard. Breakfast was nothing special, but adequate. Roof bar was nice, but windy in the evenings. Food can be ordered from restaurant menu to eat at the roof bar.... More

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Ian Matthews, Sales & Marketing Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
13 February 2012

Dear Guest, Thank you for staying at Holiday Inn Dar es Salaam. It is our pleasure to read that you have enjoyed the white beaches at our sister hotel. We do apologies for the delay of the pick up, but that gave you extra time on the tropical beach. Regarding the bathroom tiling, we are currently re-tiling the rooms in... More

CaptainAmerica
Grosse Pointe Farms, Michigan
Top Contributor
109 reviews
355 helpful votes
3 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Kinda clean, modern chain hotel with nicer rooms. Nothing else to distinguish it. Paid a rate of $160 a night which seemed a little high for such a poor country, although I admit I am not an expert on lodging in Dar. Pros- Cleaner, nicer rooms with good water pressure. Firm beds. Nice windowed lobby. No security hassle going in... More

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Ian Matthews, Sales & Marketing Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
7 February 2012

Dear Guest, What a pleasure to read your clear review. It is our pleasure to see you have enjoyed your stay with us. We will take your comments regarding the service and English language skills to our training schedule and work on improving it. Thank you once again for your review, Kind regards, Ian & Team More

tamaranicole
Toronto
Reviewer
3 reviews
4 of 5 stars Reviewed 5 February 2012

I enjoyed my stay at the Holiday Inn Dar Es Salaam very much. I was greeted with a cool towel upon arrival (much needed after a 40 day backpacking journey). The receptionists checked me in early and also arranged for a late check out, pedicure, and airport transfer at my request. The restaurant while a bit expensive but had a... More

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Ian Matthews, Sales & Marketing Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
13 February 2012

Dear Guest, We are glad to read that you enjoyed your stay after such a long time backpacking. With pleasure we can inform you that we now have daily free internet available to print off your travel documents and update yourself. Our new pool would also have been an added value to your stay. Thank you once again for writing... More

OnlySme
Guildford, United Kingdom
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 1 February 2012

As previously stated here, the craftsmanship that built the place isn't the best, but the hotel is perfectly functional and I found the room to be adequate and clean. If you pay slightly more for a business room you get use of the business lounge which gives you somewhere to sit and work that is not your room. Well worth... More

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Ian Matthews, Sales & Marketing Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
3 February 2012

Dear guest, In this constant busy era, we sincerely appreciate that you have taken the time to write this review. We have noted your comments and we appreciate your positive feedback Thank you once again. Hopefully we see you soon again. Regards, Ian & Team More

RobInSanDiego
San Diego, California
Contributor
12 reviews
63 helpful votes
4 of 5 stars Reviewed 24 January 2012

We booked a room here with "executive room privilages". The extra few dollars were well worth it. It gave free access to their business center, which has internet computers, and, free soda pops and desserts. It is also has a t.v. lounge. The hotel is centrally located and only a few blocks from the waterfront. We walked to the nearby... More

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Ian Matthews, Sales & Marketing Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
3 February 2012

Dear Guest, Thank you for taking the time to write this usefull review. Your opinion is dear to us and we will look into the mentioned points. Kind regards, Ian & Team More

Nomotesa
2 reviews
3 of 5 stars Reviewed 23 January 2012

The hotel is modern, but finishes in the room poor craftsmanship. Phone didn't work, bathroom door open and hits toilet, odd configuration, but pod-like style is nice. Service at reception was good, restaurant on first floor service was horrible. More

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Ian Matthews, Sales & Marketing Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
31 January 2012

Dear Guest, Thank you for writing this review. We understand the problems mentioned and we are working on improving the service. It would be our pleasure to welcome you again. Kind regards, Ian & Team More

karin s
Stockholm
1 review
1 of 5 stars Reviewed 14 January 2012

Unfortunately, our stay at Holiday Inn, Dar Es Salaam became a very unpleasant experience when we stayed there in December 2011. We had booked our rooms through hotels.com and everything was paid in advance. However, when checking out the next day, the staff greeted us with a fee of an additional 50USD + 5% service charge per room! They claimed... More

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Paul Ferguson, General Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
9 February 2012

Thank you for taking the time to write this review, we have noted your comments pertaining to the Early Arrival Fee you were charged, and the response you received from the hotel management at the time. We have sent you a private message asking you to contact the hotel directly so that we can resolve this situation amicably. Yours sincerely... More

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Fabian_Bog
Bogota, Colombia
Senior Contributor
33 reviews
3 helpful votes
2 of 5 stars Reviewed 14 January 2012

The infrastructure of the hotel is quite good, the rooms are good as well , the service is terrible and the waitress at night are rude, they are not interested in please the client, room service is the worst as it takes for ever to get something, they have a decent internet service but you have to pay extra for... More

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Paul Ferguson, Sales & Marketing Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
23 January 2012

Dear Guest, Thank you for taking the time to write this review. We are delighted to read that you enjoyed the room, the dinner and breakfast. Unfortunately we have not been able to provide you the service expected. We do have weekly internet vouchers that give you access for 7 days. As for the service we are taking your review... More

Gordon_Day
Reviewer
4 reviews
5 of 5 stars Reviewed 9 January 2012

I stayed here for 3 nights in January 2012. The hotel is typical Holiday Inn and the rooms are really as nice as the photos suggest. We got safe parking under the building for our vehicle. The coffee shop on the 1st floor has the best coffee in Tanzania. The rooftop bar is nice for an evening cocktail, but you... More

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Paul Ferguson, Sales & Marketing Manager at Holiday Inn Dar Es Salaam City Centre, responded to this review
23 January 2012

Dear Guest, Thank you for taking the time to write you review and comparing the photos. We are currently improving our food service to ensure that you can enjoy your dinner at our hotel next time. We will continue serving the coffee that you enjoyed on the first floor. We are looking forward to welcome you soon again. Kind regards,... More

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