Well located for the Medina a 10 min walk.Staff very friendly and helpful. Large hotel but very very tired. Water in the bath was orange with rust, sink in our friends room was hanging off the wall. No hairdryers as advertised. Beds clean. TVs being updated to flat screen in some rooms. Safe deposit available at reception with no charge.... More

My first trip to Morocco was back in 1984,then again in 1991 in the same hotel "Chellah."How can anyone criticise this wonderful country,it's friendly people and the spotlessly clean hotel....not to mention the lovely food...perfect. However i am on about going again,if not this year then the next to the same hotel,and hopefully,to see the same photographer who had recognised... More

Very nice room, very clean bathroom and lingerie, all cleaned èvery day. Beautiful interior, superstaff! Also the location is perfect to visit all sites of Tanger. So we were really satisfied with our stay and recommend you to go! More

Positive aspects: Friendly staff, good gardens and a clean swimming pool, wonderful breakfast (including ready-made omelettes and typical Moroccan "pancakes" cooked in location by a woman in traditional dress and using a traditional griddle), crispy clean linen and towels, good beds and very convenient for the Medina (10 min walking). Negative aspects: A little bit neglected furniture and bathroom -but... More

When we arrived we had to found our way to the room had no help and the staff at the reception were not helpful the room very updated and dirty the bed clothes havend been changed and when I complained they were not very happy the food was awful the staff were not friendly would not recommend it and will... More

I stayed here with my Mother-in-law when overnighting here on a 2-day Morocco tour. It was not the hotel advertised with the tour, but I realize substitutions happen. The hotel had a reasonable appearance when we walked in, and prompt bell service to bring us up to our room, but the first room they brought us to wreaked of sewage... More

Excellent value hotel - yes the rooms are a little tired but the reception area, lounge, restaurant and small bar area were great. The staff were top class and very responsive to any request. The hotel position is excellent - only 10 minutes walk to the Medina, with a couple of decent bars a few metres away and 2 or... More

Never again!! (1) 100% unreliable service! (2) We also had a room with a 90% shared balconey. The only thing that separated our room from the next door room from the balconey side was a very low fence. When we were lying down on the bed, our next door neighbors could see us from their side of the balconey, and... More

When we arrived the receptionist and manager tried to say they didn't have our booking, even when I produced the hotel voucher from the online booking. They relented without too much of a fuss and were perfectly pleasant after that. We had two rooms booked and they gave us rooms with a connecting doorway which was great as we were... More