We live in Marrakech so haven't tried the hotel, but we recommend the new Sunday brunch, served by the pool and in the garden of this resort in the Palm Grove. Plenty of salads, good coffee, Moroccan tagines and couscous and the service is attentive. My favorite was the chocolate dessert. We sat in the garden, but others enjoyed eating... More

This is not for those on a tight budget. We booked this at £193 a night along with a BA flight (probably cheaper via other booking agents). We were looking for some 'down time' prior to a trek and some relaxation afterwards. This is certainly the place for it. Staff outnumber guests, there are at least 4 swimming pools (one... More

Like others, I read previous reviews and nearly decided not to stay at this hotel but then went with my gut and so pleased I did. The location was great, only 15 mins from the medina so near enough to go into town every nite but also far enough away to enjoy peace and quiet and away from the madness.... More

Firstly I'd like to dismiss the majority the negative comments which have been posted for this hotel. So my girlfriend and I shortlisted the Sofitel in the city and the Murano. The Sofitel which had a rating of 5 star, great location and a name which is known on an international level... fine. Then there was the Murano.. Terrible reviews... More

My third trip to Morocco and my first staying outside Marrakesh (10 mins from town). So very peaceful setting, with well sealed rooms so you wake at 10 am in the pitch black –perfect! Some free bikes to explore with, four swimming pools for 8 guests! Plus chill out Ibiza style music playing by the main pool, perfect with a... More

This hotel it's only image and a nice foto of a red swimming pool! Other than that there is nothing else acceptable: breakfast is disgusting and poor; in the rooms we find a lot of "bugs"; the room service does not work and its expensive, the personnel is not trained; the swimming pool is really dirty....etc! More

Had lunch there - they served the mains and starters together!! Kept us waiting 30 mins whilst they attempted to take the bill. They took payment twice and I have been chasing Christophe Lemble ( The General Manager) for 2 and half months to be reimbursed. I have chased him over 20 times and he has not had the courtesy... More

This hotel was recommended to us by Mr and Mrs Smith. I came hear and read the reviews and was very concerned but we went with it. So glad we did. Great service, attentive and discreet, brilliant concierge making bookings for excusions, restaraunts and taxis with ease, and a beautiful hotel. The hotel is actually four different buildings divided into... More

On a 6-day visit to Marrakech, this hotel was booked for us by a hotel which had double-booked us. After reading reviews on this page, I got nervous and suggested we only stay two days instead of the booked four. THANK GOD. First, the Murano is outside Marrakech down some pitted dirt roads with absolutely nothing but flea-bitten animals, trash,... More