We booked a short romantic break that was offered at a sensible price. After reading the reviews we were a little apprehensive but as experienced travellers we always try to keep an open mind. Unfortunately things were not good, when we arrived the room was not ready, although there were only 10 people staying at the hotel. We were offered... More

We went on a big family holiday ...7 adults and a 3month baby! Our first impression was that the hotel was beautiful,we were upgraded to the 4 bedroom royal villa which was a lovely gesture...as soon as we walked towards the royal villa....we were surprised to see topless sunbathers,not impressed! very embarrassed,as a muslim family in a muslim country we... More

Below is my honest account which I wrote whilst still at the hotel, luckily one day a nice man walking by asked if everything was ok, I found out he was the owner Adam Fassil, so I arranged to have a meeting with him to discuss all the problem areas and things that needed improvement, he listened and made notes... More

We booked this place late having found it on a search website. The hotel is an oasis in the desert approximately 15 minutes from the wonderful madness of Marrakech. The staff are wonderful - friendly, welcoming and always willing to help - you really can't knock this place for service. While we were there the main pool was being refurbished... More

This hotel looks very lavish and fine, but the service is very poor. More money is spent on maintaining the exterior, than making people feel welcome and comfortable. The bed blankets stank, the food was overpriced, there was no tea making facility or iron in the room, the shampoo and body wash was not replaced in the bath / shower.... More

Let me start with this , I was really impressed when we arrived at nearly 0100hrs and there were still 6 very helpful GO's waiting to greet us and provide us with refreshments. All of the staff were very helpful throughout our stay were very helpful and always very pleasant with friendly hello's whenever they passed by us . In... More

My husband and I have just returned from a great holiday in Marrakech , we stayed at the Terre Resort and Spa. We arrived ridiculously early - thanks to Easyjet's flight times, but our room was ready and we were offered breakfast, which we gladly had - a very nice balance of yogurt, pancakes and French bread with jams butter... More

Incredible anyone can give this place 5 stars Unless they sacked everyone and improved all the rooms.. We booked 3 night stay – paid for it and then after the first night we checked out and paid again for wonderful a Riad And believe me I like my hotels - never stayed at Riad before until and because of this... More

The situation of the hotel is excellent, if you are looking to be close-ish to town but in a quiet location. The gardens are excellent, the rooms large and the poolside offers good shade and comfort. Unfortunately, the hotel is clearly starved of funding resulting in a very poor food service - half the menu not available - and various... More