This is my first review.Just returned from Marrakesh 5 day break.Tha manager "YASIM"at the hotel was very friendly as were all the staff.Being out of season there was quite a lot of staff and they were falling over themselves trying to be helpful. We had no problem changing to a room overlooking the pool and the hotel was spotless.Some of... More

I always read and trust other reviews on Trip advisor so booked this holiday on price and the positive reviews far outweighed any negative ones. I will firstly tell you who we booked with as I think the agencies were largely responsible for our unfortunate holiday start. Booked Through: Teletext: using Fleetway travel and the agent in Marrakech was a... More

Best hotel I have stayed to date in Morocco. Only poor management, lack of services and rennovation prevent it from achiveing or maintaing 5 class status. A tip for tourist if you arrive in a suit or for breakfast suddenly the management will appear from nowhere and get you fresh tea and breakfast. Otherwise you find no hot water and... More

The interior of the hotel was extremely impressive. Stunning foyer, and our room was lovely. It was a good size, with a balcony (but no view), and a nice large bathroom. The pool was big and we had no problems getting loungers or towels. There were quite a lot of birds around the pool area and some poop issues here... More

Although a 5 star hotel, it has seen better days. Many 5 star features were not found and the poor quality of service was particularly noted mainly due to lack of personnel. Many areas of the hotel were short of staff (breakfast room, spa, luggage boys) and when staff was available they were quite lazy. The rooms are the main... More

We just spent 4 days in marrakesh. The hotel is just walking distance from the Medina in the Nouvelle city, the most Europen part of Marrakesh. We booked the hotel with the flight so I don't know how much did we pay.On overall for a five star hotel not expensive. Excellent breakfast,very ample room with balcony.Nice outdoor pool.however the service... More

Definitely not a 5* hotel, the staff didn't care, there was no atmosphere and didn't even make an effort to direct us to the main square in Marrakech. Wasn't an awful experience but you could do a lot better and if you do go there don't expect luxury. The pool was nice enough although you could hear the loud main... More

lights out in the bar at twelve up at five if you want a sunbed .only one restaraunt is all in the rest you have to pay and the food was not five star however it was good value for moneyand after speaking with the manager got better treatment as i spoke a little french and some arabic..get a taxi... More

Not being confident to barter for a taxi, we pre-booked the hotels transfer facility. Our driver (traditionally dressed) was the first man we saw in the arrivals hall....great start. Hotel was a 10 minute drive and situated a 30 minute walk from the famous market. Every member of staff we dealt with were very helpful. Hotel was clean, quiet and... More