We booked through Voyage Prive and I later looked at reviews. I was actually dreading going. We were shown to our suite (upgraded) which was fine, decent size, clean. My husband then went to look at a deluxe suite and was stupid enough to show it to me. Stunning! Huge beautifully decorated sitting room, good entrance hall ,fab bathroom with... More

Beautiful lush hotel Friendly staff Tasty breakfast Spotless room and hotel A real treasure! I can't wait to go again More

Our suite (booked through Voyage Prive), although roomy and with a lovely view of gardens, was certainly 'tired' and the air conditioning unit was ill positioned so we found it blew cold air straight at our faces as we slept (even when we set the airflow directly downwards the 'fins' would always change position at some point to fire a... More

we were not sure what to expect when we booked this holiday through voyage prive a fairly new internet booking service. it promised a 5 star hotel, a suite with a free upgrade if available! The room we were shown when we arrived was absolutely disgusting, rising damp, threadbare carpet, there was no way you could put clothes in the... More

We were concerned having read some of the reviews on here, but have to assume there is confusion between it and another hotel. We took the travel zoo offer and had a lovely time. It is not in the centre of Marrakesh but then that is part of its charm. Very luxiourous, the staff were lovely the pool and hotel... More

It gives me great pleasure to write this review. I booked this hotel with the Travelzoo offer then read the negative reviews. Consequently, I had no expectations and even considered losing my deposit and rebooking elsewhere. I can honestly say, having travelled all over the world, that this is the kind of hotel I have aspired to stay in for... More

Travelled with some apprehension having read mixed reviews on tripadvisor, but was very happy with our 3 night stay. All the staff were very friendly, including the Manager, and we felt very welcomed. Car was waiting for us at the ariport, the grounds are fantastic, the room was huge, clean, and very inviting, with a welcome pack awaiting us. Although... More

my husband and I chose this hotel in Marrakech through one of the offers courtesy of Travelzoo. As we had never visited Marrakech before, we thought the luxury of a 5* hotel would be the perfect antidote to the obvious culture shock of a Moroccan city. It was indeed beautifully decorated and furnished. A couple of little niggles; the grounds... More

Having read the reviews before we travelled (both good and bad) we arrived with an open mind. On the whole this hotel does not function to the standards advertised and even though we realised that a 5 star Morroccan hotel would not meet worldwide standards, we found it lacking in several areas. The first room we were given was very... More