We had booked the holiday as a Christmas treat and am glad we had the rest but the hotel was of very poor standard and I would seriously doubt if it was pass for 2 star let alone the 4 star advertised. We have listed a few thoughts below good and bad!! ROOM - The room had shabby decor with... More

This Hotel is good value for money depending on what you paid, we paid £100 each for 4 nights all inclusive, so felt we got our moneys worth, however i would have not been so happy if i had paid more than this or if i had gone with my husband (i went with a friend) it is not a... More

kenzi spa 4 star,maybe a few years ago.needs a cash injection to restore rating.staff tried hard but spoke very little english the kenzi group need to work on this.the maid kept our roomvery well and i cant praise her enough.spend cash on TLC and staff training(language)AND THEY WOULD ATTRACT MORE FREE SPENDING ENGLISH. More

I'll be as basic as I can: Rooms nothing special The actual place is ok and at times very relaxing. Pool is ok, was very cold. Food is ok but after 3 days you do get bored of bread, potatoes and Fish - Eat as much bacon and fruit as you can before going to the Kenzi. Plus Points: All... More

You get what you pay for..you have to realise that you are in Africa..not Tenerife and it is a cultural experience. Hotel was good, pool area clean, water aerobics..class..never bored!!Staff don't speak much English, but they tried and were friendly..food was fine, free water in big bottles all day long..you wouldn't get this is many other resorts..We met a great... More

we stayed here in August - me & partner and daughter - partner and grand-daughter - for the price we paid we cannot grumble - the staff were gracious and helpful from the moment we jumped out of our taxi - nothing was too much for any of them- especially the cleaning staff- food was good at each meal and... More

This hotel was horrible. The food was horrible and nothing there my 3year old son would eat he lived on bread rolls the whole time we were there. It was just rice salad and something that I wouldn't even let my dog eat. None of the entertainment staff spoke any english everything was french so me and my family sent... More

I had read some reviews before i left and they where not great, but it didn't stop me going. Arriving in Marrakesh was a shock to the system especially the drive to the hotel, their is alot of people everywhere and they drive in front of you, you went through the city centre then as driving out of town you... More

Booked a lastminute get away for my mums birthday to the kenzi. Advertised as 4 star luxury i arrived at something that wouldn't meet 1 star let alone 4. I was booked for all inclusive monday october 17th to saturday october 22nd. On arrival we were shown to a room that was still being cleaned the blood and mould stained... More