We arrived here hoping to use the pool and spa as advertised in guide books etc. unfortunately we failed to book, and when we got there were greeted by the surly concierge who said they were fully booked (they weren't) and then suggested his mate took us somewhere else in his taxi. He recommended water park oassiria but when I... More

You expect 4 star and you get more.The staff were so welcoming and catered to our every need.The room was outstanding. 2 pools for every taste and ambiance. Breakfast was a feast...to say the least .Locatiion stunning during the day and at night. It was so handy to stay right by the medina yet be in such a relaxing clean... More

Great hotel, locality and an amazing place to experience the vibrancy, and atmosphere of Marrakech. Fantastic hotel. swimming pools amazing, pool bar superb. Cleanliness awesome. Pool cocktail bar fantastic too.

We stayed here in July 2012 and had a great time. The hotel staff were very friendly and couldn't do enough for you. The hotel has a traditional, older feel and is very comfortable. What was really impressive was how quiet the hotel was particularly as the hussel and bussel of the streets was just1 minute walk away. The central... More

It's very different from staying in a Riad and if it's the first time in Morocco I would recommend the experience in a Riad at least for part of the trip! Said that... Les Jardins de la Koutoubia is a very authentic hotel, with very tasteful moroccan decoration! -Rooms are very confortable. We had views to the huge patio with... More

A great experience in Marrakech, previously stayed in Riads but decided to try a hotel and we were not disappointed. It's not much to look at from the outside but when you go in its like taking a step back in time in a good way! It's a mix of classic morroccon and western decor.... Service was quick, efficient &... More

There were so many faults with this hotel that I don't know where to begin. We had arranged for the hotel to collect us at the airport. The car didn't show. The rooms were claustrophobic and of really bad quality. There was a red rug on the floor and I had the feeling that it had never been cleaned. The... More

Stayed for three nights and was disappointed by the quality of the rooms and the service. The air-conditionner was noisy and smelled very bad. No hot water two of four mornings. One had to ask twice to get towels for the swimmingpool. For the price, they could have provided a bottle of mineral water every day (especially as a bottle... More

Our travel agent said this hotel was a 5 star but in our standards, it was more of a 2 or 3 and we rarely stay in hotels that are 5 star. This hotel is located in the old town near the medina and markets (souks). So it was close enough to not need taxis or other transportation. If that... More