Your want to be impressed when you arrive, big lobby, nice decor, beautiful pool. whats the problem? Maintenance! Staff is slow, Ac didn't work, took 4 calls to get someone to come resolve the prob.(though I cant say the AC ever really got cold). The safe had no batteries, after numerous calls, they brought us a portable safe! yes one... More

my husband and i stayed at this hotel from the 22nd of april for 3 nights. We were ripped off at the airport for the taxi as it was 10minutes away so i would recommend the hotel to pick you up. We checked in around 8pm, it was fast and not much conversation from the front of desk. We were... More

Stayed here as part of a tour. Rooms are nice and well appointed. Rooms overlooking the pool can be noisy. Cleaning of the rooms is a bit hit and miss. We had to ask for clean pillow case and on the second day they only have us one towel in spite of 2 of is staying in the room. It... More

My husband and I plus some close friends of ours booked this hotel at a special discount price for a 4-day getaway. Upon arrival we were greeted by the most unfriendly group of Reception staff I have EVER met. They were surly, unsmiling, slow, arrogant and useless at their job. How these people ever got jobs at this hotel is... More

I went in Feb with my partner,WE were impressed with this hotel very grand & clean. The rooms had lovely comfy beds & staff mostly very willing to help. We stayed in room 1007 and the chambermaid was a lovely lady.(of course we tipped) They deserve it. Beautiful pool area ,although we were true sight seekers and didn't get chance... More

So I got married on 25/4 and my husbands birthday is the 26/4. We both live in Marrakech and were sat at home with a houseful of people and noise and decided to pack a bag jump on a hotel site and get a hotel at a good price. This hotel was less than half price for the night but... More

We read the previous reviews before booking and made specific requests about which room we'd like during our stay. When we arrived we were surprised to find that the Grand Prix was happening right outside the hotel, so the taxi ride from the airport was longer than it should have been because access was limited. Luckily we had a set... More

Best hotel in Morocco. Very spacious, new, inviting, clean, and beautifully set up. Pool and Spa are fabulous, food is delicious, TV was new with two English channels, Bathroom was grand, rooms very quiet at night, beautiful sunsets from the outside room balcony, Safe built into the room closet, The internet in the lobby does not work, WIFI works on... More

Stayed in Marrakech a year ago in a different hotel and we hoped (my party and I) that by paying a little mere we might get better service. But sadly NO, the staff at this hotel are very offhand and one had the feeling that if it was in anyway possible they would not have European guest at all. The... More