when we arrived at this hotel the Reception staff greeted us politely however straight away tried to scare us about the local area saying we should not go out of the hotel its dangerous!!! (we did not come to remain inside the hotel) they tried to sell us a trip to see the old madina for 250 quid for four... More

We stayed at this hotel for a week and on arrival we were very worried because of some of the reviews we had read. However the service we received and the experience we had was wonderful, maybe we were lucky I don't know. The porter at that hotel is an asset to the business and I hope that is recognised.... More

When I entered the reception area , I was impressed by the retro styling and decor. Had a glitch with the bidet and door lock, one call and was sorted. No internet wi-fi in the room. had to come into lounge area and use same. very chilly in this area. The worst part was this morning at 3 a.m. onwards.... More

Room was nice. Lights easily blown out. Little direction from the staff in locating the room. Pool was nice, but took forever to find someone to supply towels. Not well staffed. WIFI worked well. Dinner and breakfast were subpar. Would not be my choice if visiting Fez again.

unfortunately I did not book this Hotel directly it was done by Evadamo & Luxatours of Spain. But that being said If I had know or planned to stay here I would have first confirmed a few things with them, Like the A/C operation which is set to less than a childs breath. I had to change rooms 3 times... More

Noisy. All night club blares music every night, from midnight until 5:30am. People who couldn't hear the disco said they heard a lot of noise from the street. The rooms are nice, and the view is nice. It's a nice hotel, but VERY noisy. With earplugs and a pillow over my head, I could still hear the music from the... More

We have stayed over there for a week and it made our trip longer and uncomfortable,first of all it's by the train rail and you have of course to support the noise,the service is so bad,there were loads of work fixing things the noise of the cleaning service that they call eachother names a stinky smell of the foods,it's awful... More

My 1st review here- I am ashamed that I didn't review the good hotels because I thought there were already more than enough favorable reviews...So here comes one lengthy BAD review... 2 nights of horror: I stayed there with my fiancee and a group of 17 people just a couple of days before New Year's ( we were going to... More

Stayed here for 1 night on a trip, the hotel was clean and very welcoming. The beds where very clean and comfortable as was the bath room, we did not eat in the restaurant in the evening but breakfast was ok basic buffet but very good service I requested some mint tea and that was made and brought over with... More