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Comfort Suites Aurora

2.5 of 5
111 N Broadway, Aurora, IL 60505
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Comfort Suites Aurora
Ranked #2 of 8 hotels in Aurora
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84 reviews from our community

    Trip type
Traveller rating
    45
    24
    11
    1
    3
Date Rating
Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

This is a lovely hotel. Very clean, pretty, and good location. I was so pleased with our choice UNTIL I checked the bill slipped under our door in the morning. Interesting how something so nice can be soured by a little but significant thing. Added on to my bill and beyond what was confirmed in my reservations was a "In-room... More

Was this review helpful? Yes
TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
17 May 2013

So glad to hear you had a wonderful experience. I will inform the GM of the safe fee practice to ensure proper information is given at check in. This could have been avoided. We are very glad it did not sour your stay with us and hope you give us another chance accommodate you again soon. Thank you again. More

Cedar Rapids, Iowa
2 reviews
5 of 5 stars Reviewed 7 May 2013

We stayed over a three-day weekend. Front desk (Lorraine) gave me great info on the phone before I booked, and additional info after. I had questions about driving into downtown Chicago, the train, taxis, times, everything you could imagine. She suggested the $7 two-day train pass for Saturday and Sunday. After we arrived, other people were great, even to the... More

Was this review helpful? Yes
TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
17 May 2013

Thank you so much for taking the time to review our hotel. We are so happy that you and your family enjoyed everything about your stay. We will pass along your comments to the staff. We hope to see you again! If you need any future assistance please do not hesitate to contact us. Thank you again!! Tom Stahl Director... More

Florida
Top Contributor
89 reviews 89 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 27 April 2013

Checked in yesterday and here until tomorrow. Nice place with a down home, Midwestern appeal. Very friendly staff, clean. The rooms are spacious with light linens and big windows. There is an indoor pool and a small gym with nice equipment. There is also a business center with a couple of computers and the hotel has free WIFI, a plus.... More

Was this review helpful? Yes
TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
4 May 2013

I was very pleased to learn how much you valued your stay with us and I would like to thank you for letting me know how much you enjoyed our services and amenities. If you need any future assistance please do not hesitate to contact us. Thank you Tom Stahl Director of Sales More

chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2013

A great experience from the check in til the check out. The only downfall was that there were several people waiting to be checked in and only one person working the desk. But when it was my turn she apologized and made me feel so welcomed that I forgot about how long it took.

Was this review helpful? Yes
TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
23 April 2013

Thank you for your review! We are very happy to hear that you feel our staff is friendly and inviting. I will pass along your comments to the General Manager. We hope you enjoyed your stay and hope to see you again in the future. Tom Stahl Director of Sales More

Burlington, Iowa
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 April 2013

This was a quick one night business trip for me and a colleague. What can I say that hasn't been said in other reviews? Value The price was good......the wifi worked, albeit a bit overloaded in the morning. Breakfast was fine and included in the price. The room was solid, quiet and clean. I'll differ on a few of the... More

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TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
10 April 2013

Thank you for the kind comments regarding your stay with us. Our top priority is creating an environment in which our guests can relax and recharge. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future. Tom Stahl- Director of Sales More

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 11 March 2013

The hotel was clean and everything worked well. The bed wasn't great. My main problem with the hotel was how the treated a group of Black customers who were in front of me in line. When they argued about a charge on their cards, the police were called. I watched the whole thing and there wasn't any reason for that.... More

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TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
23 March 2013

Thank you for taking the time to review our hotel. We have been in business with the same ownership for 15 years. We take pride in treating all our guests with the same high customer service, no matter who they are. Our previous reviews show this and our livelihood depends in it! Tom Stahl- Director of Sales More

Wheaton, Illinois
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 March 2013

A favorite band of mine was playing a late-night set at the adjacent Two Brothers Roundhouse, so I decided to treat myself to an overnight, and am happy with my decision! Clean property, reasonable price, friendly staff, and convenient location - can't ask for much more than that! Free wi-fi, nice pool/hot tub and fitness space, and a well-appointed (and... More

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TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
12 March 2013

We appreciate you taking the time out of your day to give us such a sparkling review. We are so glad to hear that you enjoyed everything about our hotel. We are an urban hotel and with that comes some urban noises. If you need any future assistance please do not heistate to contact us again. Tom Stahl- Director of... More

Genoa City, Wisconsin, United States
1 review
4 of 5 stars Reviewed 4 March 2013

I stayed here for the night while visiting a friend. Overall it was a nice place to stay, although the rooms where small for being a comfort suites. Seemed like the room was about half the size then most of the other Comfort Suites I've stayed at. The breakfast was great in the morning. The only complaint i have is... More

Was this review helpful? Yes
TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
12 March 2013

I would first like to start by apologizing for the experience you had while trying to check out. We will review our policy and reinforce this in our training. We are glad to hear that overall you enjoyed your stay with us and would like to see you again. We sincerely hope you will give us another chance to win... More

1 review
5 of 5 stars Reviewed 17 February 2013 via mobile

I came here with my boyfriend for my birthday. It was a wonderful trip. We got a jacuzzi room. The jacuzzi worked well and was very clean. The in room refridgerator and microwave was extremely convenient for us and the left overs we got from Thr Roundhouse next door. Great value for a great experience. Would recommend to anyone!!!

Was this review helpful? Yes
TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
19 February 2013

Thank you for your comments! We appreciate that you took the time to let people know that you enjoyed your stay. If you need any future assistance please do not hesitate to contact us. Tom Stahl- Director of Sales More

Indianapolis< IN
Top Contributor
90 reviews 90 reviews
62 hotel reviews
Reviews in 63 cities Reviews in 63 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 16 February 2013

We were in town to attend a concert at The Paramount Theater and were very pleased with our stay. The staff was exceptional. Everyone we encountered was professional and accommodating. The room was very clean and comfortable and came with all the amenities you would expect. The beds were also clean and comfortable though the pillows were a little on... More

Was this review helpful? Yes
See 3 more reviews by NovTraveler01 for Aurora
TomJStahl, Director of Sales at Comfort Suites Aurora, responded to this review
19 February 2013

Great to hear you had a wonderful stay. We are glad you like our new upgraded bedding with the clean and fresh all white linen. It is now a brand standard and all Comfort Suites will have them as well. New choices in our pillows will also be coming with firm and soft options. We are an urban downtown location,... More

 
 
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Additional Information about Comfort Suites Aurora

Also Known As:
Comfort Suites Aurora Hotel
Comfort Suites Aurora Hotel Aurora
Aurora Comfort Suites
Address: 111 N Broadway, Aurora, IL 60505
Phone Number:
Region: United States > Illinois > Aurora
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Aurora
Price range (per night): ₹ 5,853 - 9,463
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
We are hospitality professionals with awards in high quality service, comfort, convenience, and price. Our expert staff can help arrange an upcoming meeting or group event and conveniently located next to the historic limestone railroad roundhouse now home to Two Brothers Brewery. Within walking distance is Aurora's very own Hollywood Casino, the Paramount Arts Centre, SciTech Hands On Museum, and a wide variety of other great area attractions. ... more   less 
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