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Quality Inn & Suites

2.0 of 5
1052 Claussen Road, Augusta, GA 30907
Hotel amenities
Quality Inn & Suites
Ranked #68 of 79 hotels in Augusta
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30 reviews from our community

    Trip type
Traveller rating
    1
    1
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    12
Date Rating
West Orange, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 May 2013 NEW

There was used soap left in the shower and my kids found chocolate in the bedroom on the floor. The hotel is in need of updating. The elevator had an odd smell but the place has no bugs, the sheets were clean and towels smelled fresh. It isn't bad for a night or two stay especially for the price. They... More

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Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 April 2013

Front desk very helpful - Clean room - Good breakfast - Comfortable bed and pillows Only one complaint The coffee pot was broke and 3rd shift desk clerk couldn't help He said we have coffee in the lobby Want that do GUESS SO if only option But all and all good for the money

Was this review helpful? Yes 1
Watkinsville, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 April 2013

I stayed one night in this hotel. I was greeted at the desk by a very friendly and helpful young lady. However, the housekeeping staff was less professional. Twice I had to push aside a linen cart pushed up against the elevator door to exit the elevator. This is an older hotel near Interstate 20, and is in need of... More

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Durham, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 November 2012

My friend booked this hotel when we attended a concet in Augusta. Check in time was stated to be at 3PM. When we arrived around 4:00, there were quite a few people waiting to get to their rooms. We were to meet other friends for dinner at 6:15. After the 6 hour drive from NC we were hoping to have... More

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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 October 2012

The outside was lovely but the room had mold on the ceilings and walls in the bathroom, ancient dirt in the corners of the bathroom, and even older dust on the light on the night stand. The thin bath linen smelled of bleach and had old stains that bleach could not remove. Most alarming was the wall in front of... More

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LaVonda M, General Manager at Quality Inn & Suites, responded to this review
7 October 2012

Thank you for staying at the Quality Inn & Suites. I'm not sure if you reported the issues to the front desk because this is the first I am hearing about them. When one our guest is not pleased we would like to be given the opportunity to fix the problem. I can't really comment the room issues because I'm... More

Jacksonville, North Carolina, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 August 2012

My expectations were low given the reviews that I found. Upon arrival, we were not able to open our room using traditional standards. Thinking outside of the box, I pushed the door handle up and not down. This did the trick. The room was very dated with the exception of the flat screen television. The comforter did not appear to... More

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LaVonda M, Manager at Quality Inn & Suites, responded to this review
18 September 2012

Thank you for your comments. It is always a good thing to find out how we are doing from our quest point of view. We are happy that you found our beds comfortable and just to let you know, we are constantly doing upgrades. Some are very visible and some are on a smaller scale. Again, I want to thank... More

Columbus, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 28 June 2012

For the price paid, I was very saddened by the quality of the rooms/bedding/staff. Our rooms were not ready on time, we were given the total run-around by staff, and they were not even remotely quality. Bedding had what appeared to be purple nail polish on it, furniture was very worn, carpet filthy. The best part of the room was... More

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Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 May 2012

They don't clean the rooms, they deodorize. The first thing we noticed was the horrible smell in the elevator, and it was worse, our room smelled the same. We opened the windows and cranked the A/C in an attempt to air the place so that the two of us, both asthmatics, could breath while sleeping. We found many disgusting items... More

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Dudley, ga
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 April 2012 via mobile

Rooms were spacious but very dated. The sofa was worn and sagged. Bed spreads had faded bleach spots. One of the beds had a torn blanket. Coffee maker did not work. Saturday morning the hostess said items were missing from the breakfast area because a room was locked where the items were stored. Sunday morning they ran short of items... More

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Winter Haven, Florida
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 12 April 2012 via mobile

- old carpeted hallways with flickering florecent lights. - room had stains on ceiling, floors creaked, furniture dated, scary-old bedspread (sheets and pillows were clean), could hear neighbors through walls - Staff was friendly and helpful plus not in a bad location.

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Additional Information about Quality Inn & Suites

Also Known As:
Augusta Quality Inn
Quality Inn Augusta
Address: 1052 Claussen Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #68 of 79 hotels in Augusta
Price range (per night): ₹ 3,555 - 3,665
Hotel Class:2 star (2*)
Reservation Options:
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