It seems to be a new place. The staff was cordial. The rooms were plenty big. They have a bar/restaurant downstairs. All in all ok. They would do better offering a free breakfast. They did have free WiFi. On Washington Road not too far from the I-20 exit.

Facility is fine for the money. The attitude of the front staff is cold. I called the hotel prior to our stay to work out a detail. After being on hold twice for 10 minutes each, the call concluded with no resolution. During our visit, the front desk was less than helpful with rooming questions. As a SPG member, it... More

Stayed at the hotel both before and after the Masters golf tournament. In every aspect I was disappointed with the service. While checking, I felt like it was an inconvenience that I was there. I met some colleges in the bar so joined them for a drink. They warned me it would be a process. After finally getting the bartenders... More

Overnight stay. Clean, comfortable, and really nice staff. My daughter and I were on our own for this stay as my husband had to work and he was most concerned with the safety of the hotel and the area it was in. This hotel passed with flying colors in both of those respects. The hotel was in a nice area... More

I booked a quick overnight stay here on a longer trip. I needed a pet-friendly hotel as we were traveling with our small dog, and it seemed the only ones I could find were the lower-end chains. Well, the Sheraton turned out to be perfect! They charged a small ($50, I think) fee for the dog, which I found reasonable.... More

This is become my regular business hotel for Augusta, Not only because it's new, and also because it's so nice and clean, But also because they have so much to offer their guests. If I could change anything about this hotel, I would expand the menu and lower the prices of the food items, As well as add a few... More

This hotel is as classy and as close to luxury this working class guy will get on a regular basis. Beverly, the new front desk trainee, was very helpful. On VERY short notices she was able to find rooms for me and my cohorts. The staff was attentive to my needs. The restaurant staff is a little slow but over... More

My wife and daughter stayed there. Nice hotel, but thin walls. Neighbors came in at 3 am, talked loudly so that she could hear their ENTIRE conversation, (much more information than she wanted to hear), then proceeded to have an intimate interaction, again, all impossible to ignore.

First, the hotel is very new and clean. It appears to be well maintained. Access to the property is a bit squirrelly but it's pretty common nowadays for hotel property's parking lots to co-mingle. By the way, the foliage company they use to maintain their indoor plants is sub-par at best. (different topic!) The front desk staff was courteous and... More