My husband, son and I stayed there on March 14th. Excellent location and service. Very attentive staff. We stayed for one night and they offered us a courtesy drink at the Bar. The breakfast was nice and varied.

This unique, small hotel is staffed by lovely people dedicated to excellent service. The complimentary breakfast offerings are authentically Guatemalan and delicious. Good internet service and good value. Very close to the high-priced hotel district but a reasonable rate.

We received such a warm welcome, excellent friendly service, and some extras included in the room price. The complimentary breakfast off the menu offered many choices. We enjoyed a complimentary rum cocktail in a quaint little bar. The grounds, sitting rooms, and breakfast room are elegant. Will stay here again next trip to Guatemala City.

Good value boutique hotel near to main centres. Good english spoken by friendly staff. Free breakfast and cocktail for first nights stay. On a busy road so maybe avoid rooms at the front although noise is not bad for a busy city. Charming very green garden with WIFI to sit and work or relax in peace with free coffee running... More

This is is really nice hotel, really warm welcome from Roberto the manager...Wished my sister and I were staying there for more than one night.... We received a welcome cocktail when we arrived, and voucher for an alcoholic drink for later on in the day (turns it's only for a rhum and coke only)... Airport transfer is included, so before... More

Our extended family of eleven stayed in three rooms at this hotel during Spring break, March 2010. It was a treat. Rooms were clean and interesting looking with kitchenettes which we were able to prepare basic food in. The pool was fun for the kids (5 total), and the complimentary breakfast was good. Also, gated and guarded parking is provided... More

I stayed in hotel San Carlos last month. I loved the experience of my stay. It has beautiful suites, garden & pool view. The service was great. I never had an experience like in hotel San Carlos because the service was extremely personalized. During my stay I had the opportunity meet many executives from important international businesses and embassies. It... More

Lovely hotel. Good WiFi. Restaurant fair-good. Room #5 has charming fountain and pool RIGHT outside your window. This time of year the sun rises on the horizon, and shines right onto the king size bed. Room rate included comp shuttle to airport. Little pricey, but well worth it. On main street but very buffered from sound.

The horrible service makes this a hotel I would never stay at again. We had 2 rooms reserved for a group of 6 people. Several of us checked in at 2 pm, were given a 2-bedroom apt. and told that room XX was reserved for the rest of our group. When they showed up at 3 that room had somehow... More