I so appreciate the staff, location and delicious breakfasts. But my suite was very tired. The carpet was dusty, the bed mattress too old. It is right on Reforma and therefore very noisy. Its only an average hotel, but they are trying!

We had a passport "mishap" in November and had to stay 4 extra days in the capital until we got emergency passports issued and could get a flight back to the US. We wanted a place close to the embassy, so the very helpful agent at American Airlines recommended Suites Reforma. First of all, the service: the guys at the... More

I worked in Guatemala City during 2010 and my experience at this hotel was overall good. I got a nice one bedroom apartment with two double beds, nice closet, dresser, TV, bathroom, living room with one more TV, dining room and kitchen with refrigerator, microwave, blender, coffee brewer, pots, pans and dishware. I had a very nice view of the... More

My sisters and I stayed here from mid-Jan to early April while one of my sisters underwent cancer treatment. This was a difficult time for us as my sister passed away at the end of March. The staff was amazing, compassionate, and supportive. The room met our needs perfectly. There is free wifi, which is a real money-saver. Breakfast for... More

The room I stayed in had a kitchen (with dishes), living room/ dining room area, hot water in the bathroom, two queen beds, and a TV in the bedroom and living room. My bathroom also had a hair dryer and the bedroom had lots of closet space, a big dresser, and an alarm clock. It was very roomy and had... More

The suites are more like an apartment. The suite we stayed in had a kitchen, large bathroom with shower (no bath tub), living room, dressing area, and bedroom with two full size beds and a balcony. There was a television in both the living room and bedroom. The hotel restaurant is for use by hotel guests only. The staff was... More

I am staying at the Suites Reforma Apart Hotel for a couple of weeks. Suites Reforma is at a great location in Zona Viva, very clean and I have a complete kitchen and huge bathroom. The staff could not be nicer or friendlier- The are willing to help me with anything I need and are constantly asking if I do... More