The InterCon is another hotel that attempts to wow guests with an over the top lobby when it should dedicate more attention to room amenities and services that Marriott Residence chains provide at half the price. Summary: A+ service at lobby/room service; B rooms; C+ bath amenities; A+ hot water/pressure; B Internet (very fast but $15 per day); C gym;... More

This is a typical business hotel in Latin America but was so far beyond my expectations with regard to service. Amilcar and, especially, Walfre went above and beyond and made my quick trip leaving me with a most favorable impression. Rooms are very nice (mine wasn't ready when I arrived but after a 20 min wait they upgraded me). The... More

The hotel does not have hot water, when making the reservation on the internet it says free continental breakfast and free internet, not true nothing was free not even the hot water. Because of my complaints the manager told me the rate for the last 2 days would be $99.00, not true, the rate was $139.00 per night. The cleaning... More

Stayed here two nights: one night on the way to Tikal, and one night on the way back. Danced with my wife at the bar lounge that had a great live band. On the same block as some good bars and restaurants. Wedding parties both nights. I like quiet hotels, but once in a while a like a fun time... More

The hotel does not have that cheap commercial feel that chain hotels often have. The breakfast they serve is a true experience, with a lady slicing gently for you all types of exotic fruits, one squeezing fresh fruits for natural juices. Excellent cuban cigar selection. Rooms are nice, quiet and large. The laundry service is first class. More

The hotel is very nice and service is outstanding. If you have any type of respitatory problems you should not stay there, though. The smell of the air pollution is very strong throughout the hotel. The rooms are not bad, but the lobby, gym, and restaurants all have a very strong smell. Part of the problem is they leave the... More

We truly enjoyed our stay....very comfortable beds and pillows. Great water pressure in lovely, spacious bathrooms with the much appreciated lighted magnified mirror for make up application. Loved the cotton bath robes and thick fluffy towels. Room and bathroom could have been a little cleaner....found multiple stains in carpet that were disturbing prompting me to wear slippers at all times.... More

I have stayed there on business 70 - 90 days a year for the past 4 years. Tried other big hotels in Guatemala city but I rate this one the best. Guatemala may not be the safest place in the world but I always feal secure at the Intercontinental. It's in zone 10 which has security but don't wander too... More

I stayed here for 3 nights, the hotel is in the best zone (10) and 7 minutes away from the airport. The hotel is big, rooms are nice and service is great. Value.....it is expensive and they charge you extra for breakfast and internet. Food was not amazing but service is amazing! Beds are not big and pillow are to... More