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All 47 Guatemala City hotels

Real InterContinental Guatemala

4.5 of 5
14 Calle 2-51 Zona 10, Guatemala City 01010, Guatemala
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Real InterContinental Guatemala
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136 reviews from our community

    Trip type
Traveller rating
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    39
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Date Rating
Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 10 June 2013

I spent two weeks in Guatemala in April 2013 and decided to treat myself and stay in a nice hotel on my last night before a long flight back to London. I booked a few days in advance, spoke to reception and told them that I wanted to check in a bit earlier and they assured me that it wouldn't... More

Was this review helpful? Yes
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
12 June 2013

Dear Guest: Greetings from Real InterContinental Guatemala! This afternoon we had the opportunity to recieve your comments about your recent stay in our property. First, I would like to thank you for your time and also offer you a sincere apology for the inconveniences happened during your check-out process. As an Ambassador member, you have check-in priority and our staff... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 9 June 2013 via mobile

The property is not impressive but it compensate with the service of the staff. They really go out of the way to assist you and it seems genuine. The suchi restaurant is very good and also the pizza place. Its on Zona 10 the area were the financial business happens. Keep up the good service.

Was this review helpful? Yes
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
18 June 2013

Dear Guest: Greetings from Real InterContinental Guatemala! We really apreciate your comments about your recent stay in our property. Thank you in advance for your opinion about our staff service, our Suhi and Picassso restaurants. We hope to see you soon in a very near future. Have a good day! Evelyn Ordóñez Room Division Manager More

Greensboro, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

First Class hotel with great service and a well trained staff. I stayed here the week of 5/19/2013 and I wanted to give a heads up to other visitors. You should be very careful leaving the hotel on a walk during or right after a rain shower. The sidewalks around the hotel are of a solid polished stone, they are... More

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Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
29 May 2013

Dear Guest: Thank you so much for your comments ans suggestions concerning your recent stay in our property. We really appreciate your time in let us know how to improve our service and thank you for your comments about walking outside the hotel. We hope to see you soon in a near future. Best regards, Evelyn Ordóñez Room Division Manager More

Brevard, North Carolina
Top Contributor
57 reviews 57 reviews
37 hotel reviews
Reviews in 45 cities Reviews in 45 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 26 May 2013

Having now stayed at the hotel six months in a row, I've gotten to know this hotel well. Good example of a 5-star international business chain hotel. Nice lobby, clean well appointment rooms, excellent gym, nice pool (although cold), and very good buffet breakfast. Hotel restaurants are good, although within 5 square blocks you have another 20-30 good places to... More

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Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
27 May 2013

Dear Guest: Thank you so much for your time in let us know how to improve our service. A long stay guest definetely has a real impression of our service and product. We really apreciate your feedback and time, positive comments are important for the hotel operation and the details mencioned gonna be discuss in order to solve the not... More

Miramar, Florida
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 13 May 2013

Nice Hotel! Great Location. Everything you need in a business hotel. Great Restaurants. Executive floor is excellence and breakfast is very nice. Everyone is very friendly and service was superb overall. Room was very clean and nice. Wireless was not the fastest, but it worked fine at night. The gym was good, but crowded in the morning time! I will... More

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Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
14 May 2013

Dear Guest: Thank you so much for your letter concerning your recently stay in our hotel in Guatemala! We really apreciate you time and comments about the hotel services. Your opinion is very important for us. We hope to see you soon in a near future, for business or pleasure will be great to be your host in our property.... More

Santo Domingo, Dominican Republic
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013 via mobile

I've been here almost two weeks now and I have been well pleased with the services and accommodations. The office space is ideal and the extra office supplies are helpful. The pool, gym, and hot tub are fantastic. The restaurants gouged a little but overall, great experience. I will definitely continue to stay at Intercontinental.

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See 5 more reviews by Worrycrossroads for Guatemala City
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
Google Translation
13 June 2013

Estimado Huésped: Agradecemos sus comentarios según la visita que tuvo semanas atrás en nuestro hotel. Valoramos mucho su tiempo en... More

Salvador, BA
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 17 April 2013

Aging rooms, friendly service. Below every modern standard for in house TV entertainment. The hotel has reduced the quality of the services, notably for breakfast. Mediocre diner service. I do not know how long this hotel will be able to maintain the Intercontinental brand.

Was this review helpful? Yes
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
19 April 2013

Dear guest: Greetings from Real InterContinental Guatemala! We appreciate your comments about our property, it help us to improve our instalations. Let me inform you, our hotel pretty soon gonna start a remodelation process and this includes the main restaurant Cafe the la Paix The Bar, Lobby and the total rooms. We hope in a near future, you can give... More

verona
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 15 April 2013

Strenghts point: - WOW, WOW, WOW, it's a nice Hotel, where you can have a nice stay, even if you do not have enough time to visit Guatemala City. - everything you need inside the Hotel. - Services are hi-quality and everyone seems to be carefull about you - breakfast really surprising in terms of quality and variety - swimming... More

Was this review helpful? Yes
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
16 April 2013

Dear Guest: Thank you so much for your nicest comments about your recently stay in our property. We really apreciate your time. Your experience help to other journeys and improve us give a better service every day- Will be a pleasure for us to having you here in a near future. Sincerely, Evelyn Ordóñez Room División Manager More

Saint Louis, Missouri
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 April 2013

I have stayed in this hotel several times in the past. The rooms and bathrooms are spacious, the beds very comfortable and in general the hotel is good. Personnel is very corteous and they make good efforts to try to address you by your name. Breakfast buffet at Cafe de la Paix is also good. In general both the hotel... More

Was this review helpful? Yes
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
16 April 2013

Dear Guest: Greetings from warm Guatemala city!! Just a few words to thank you for your nice comments about our recently stay in our property. We really apreciate your time. Thank you so much for share your nice experience with another journeys. Hope to see you soon in a near future. Sincerely, Evelyn Ordóñez Room División Manager More

Port of Spain, Trinidad
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 March 2013

Very nice hotel, 3 resturants, all with great tasting food. Nice gym. Staff very friendly and helpful. Rooms were clean, good size and had all the necessary amenities. The only issue I had was that not always the staff understood my English.

Was this review helpful? Yes
Evelyn O, Gerente at Real InterContinental Guatemala, responded to this review
1 April 2013

Dear Guest we really aprreciate your time and excellent comments about our property. Concerning your recommendation about more people speking english, let me inform you that our Trainning Department programmed english lessons for the hotel staff starting in the next 15 days. Hope to see you soon in a near future and thanks again for your suggestion. Sincerely, Evelyn Ordóñez... More

 
 
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Additional Information about Real InterContinental Guatemala

Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Real Intercontinental Guatemala Hotel
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Address: 14 Calle 2-51 Zona 10, Guatemala City 01010, Guatemala
Phone Number:
Region: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Guatemala City
#4 Business Hotels in Guatemala City
#6 Romantic Hotels in Guatemala City
Price range (per night): ₹8,241 - ₹14,580
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located at the heart of the entertainment and corporate district, right at the epicenter of the dynamic Zona Viva, with Guatemala's best restaurants & nightlife just a few steps away, close to most corporate and financial headquarters and 4.5 KM away from La Aurora International Airport, Real Intercontinental Guatemala is right where you want to be. Whether you're travelling on business or pleasure, you will be delighted by an array of gastronomic options in any of our restaurants: French cuisine at our Café de la Paix, Japanese Sushi at our Tanoshii, gourmet coffee and pastries at our Saint Honore, lively Mediterranean flavors at our new Picasso restaurant, or fun and dancing at our Scenario bar. Our 239 rooms are designed to fulfill the needs of today s global traveler; with the fastest internet connection (15MB), soundproof windows, bedding with 300 thread count Egyptian cotton sheets for your comfort, rain showers, LCD Tv s, Alarm Clock with IPod connection, Wireless Telephone, positive and safe atmosphere will surely make your stay one to remember. ... more   less 
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