Stayed here for 3 nights during a 5 day escorted tour that included Guatemala city, Antigua,Chichicastenango, and Lake Atitlán. The hotel sits right smack dab in the middle of a major thorough fare in the city. The compound is gated and secure. There are several fast food restaruants within a block and numerous shops with local items. The sidewalk stands... More

This is a very nice hotel with a beautiful restaurant that overlooks a lovely pool. The morning breakfast was superb (except the orange juice that was like tang). There was a really nice gift shop inside the hotel that was really good too - I am sorry I did not buy one of the walking sticks they were selling! The... More

Value for money, really like the room. Nice breakfast buffet selection as well. Not everyone though can speak or understand English so you would have to be patient. Also, their process for laundry delivery does not make sense! More

this hotel is just superb. Very high class and felt very safe. I was nervous going to Guatemala with the current warnings and risk factors. To use the lift to your room in the evenings you had to swipe your room card. This just gave an extra feeling of safety. I then went to Tikal for two nights and they... More

We were booked on a Caravan tour last Feb/March (which was fabulous, by the way). As travel from our neck of the woods at that time of the year is often subject to delays due to storms, we chose to arrive a day before the tour began. To keep things simple, we elected to stay at the same hotel our... More

I stayed at the Barcelo Guatemala City for 1 night, I flew in for the US. The hotel has a great free transit from the airport directly to the hotel. Check in was great and the room was wonderful. Bedding is wonderful. I slept like on a cloud. Dinner and breakfast were delicious. The hotel is located in the business... More

We stayed here as as transit point for our trip to Tikal. Our flight arrived in the late afternoon and we needed a night to stop over before heading to Flores. Hotel picked us up and dropped us off at the airport for free. Since we were coming back to GUA they stored baggage for free. Hotel is close to... More

This is the second time I stay in this property in less than 6 months and the change I notice is significant. They were on time picking me up at the airport, they gave me a room nicer than the one I had booked (at least for 2 o the three nights). The service was much better this time. The... More

We slept in this hotel for 1 night only before flying to Tikal after several days spent in Chichicastenango, Lake Atitlan area and Antigua Guatemala. It's a proper chain hotel, with all pluses and minuses that come with this fact. But having wide choice buffet breakfast (and dinner) after several days of mostly egg dishes for breakfast in other hotels... More