I am in Guatemala city a lot and always choose the Gran Tikal Futura Hotel. The staff is fantastic and you cannot beat it being attached to the mall. Great restaurants across the street as well. It can be a little noisy on Friday/Saturday nights but you can easily drown out the sounds by turning on the heat/air conditioner. The... More

This hotel is kind of good We spent 3 days in Oct. 2011 and one of those days there was a fire alarm in the basement and staff was not very clear on the situation. We asked how the fire started and they were too secretive about the fire causes and future risks. The pool was nice, breakfast was gorgeous... More

When flying in and out of Guatemala City, I always turn to the Grand Tikal Futura as my go-to hotel in the capital. The service is excellent, the facility is impeccably clean and well-maintainted, and the restaurant serves consistently delicious fare. The rooms are well appointed and spacious. I recommend the Master Suite, which offers plenty of space and comfy... More

The hotel is really nice we stayed here for a weekend while we explored the city. The hotel is one of many proper hotels in the city. We really liked the fact that there are several shopping malls nearby. The staff at the hotel was also super good to us and made sure were treated very well knowing that is... More

Have stayed here many times. Sometimes different rooms have smelled of smoke, and others like mold, but have always been moved to another room when we asked to. It is close to a mall, which is nice. I would say it is good for business travel, and their restaurant is pretty decent. More

An old hotel, far away from the "life zone". Rooms with deficient air conditioning and ripped curtains. Small breakfast area.. Not very fresh More

The service was very professional and the atmosphere was great. The rooms were very clean and luxurious, with great views of the surrounding area. they have glass elevators looking down on the lobby so you can check out whats happening. Two friends of mine and I stayed there in 1996 and we had a wonderful time, so I tried it... More

this upscale hotel in the middle of guatemala city is worth the safety and convience. there is a huge shopping mall under the hotel with a food court. we spent two nights here and was a relaxing end to a grueling trip. More

Rooms are very large, clean, and modern. The hotel is large, clean, and modern, nice pool area, gym, and spa too. After staying in some other areas of Guatemala, it was hard to believe I was still in Guatemala when staying here. Free shuttle bus to airport was nice. Taking a taxi from hotel to anywhere you will pay a... More