Thank you Tiffany for sharing your comments. In speaking with you over the phone I mentioned that we authorize credit cards at check in and any card that is linked to a bank account holds that amount. I apologize for the inconvenience this caused. Your final bill reflected the one night plus the smoking fee. I personally went up to... More

Thank you for sharing your experience with the Trip Advisor community. I am pleased to hear your stay went well. I apologize that the printer was acting up and I apologize it took you a call back to get your receipt. I look forward to having you stay with us again. Hospitably, Brooke Stall More

Thank you Kristy P. for your review. I am pleased that you found us to be a great value during your time in Alpharetta, GA. I will certainly get with our Maintenance team to address the concerns you listed. We hope to have the opportunity to welcome you and your family back again soon! Hospitably, Brooke Stall General Manager More

Thank you for taking the time to respond and offer us some feed back about your stay with us. I want to personally apologize for all the inconveniences and problems you experienced during your time with us. The problems you encountered during your stay are not consistent with the high standards we strive to maintain at our hotel. And I... More

Thank you for taking the time to offer us some helpful feedback about our hotel. We want to apologize for any inconveniences you experienced during your stay. Yes we do strive to make the effort to really take good care of every guest. And we have addressed the issue you encountered with the ants and been able to resolve the... More

We really appreciate your response. Thanks for taking the time to give us some helpful feedback. Yes, thank you for mentioning Abraham's exemplary customer service. He offered you a great example of the high emphasis we place on taking good care of every guest. In addition we also strive to provide everyone with a nice clean room. Again, thank you... More

Thank you very much for all your feedback. We are sorry for any problems or inconveniences you experienced during your stay. Yes we do have a very experienced and friendly front desk staff. And we are located in a great area for those traveling for both business and leisure. In addition we have very competitive rates compared to other hotels... More

Thank you very much for your feedback. We really appreciate the fact that you recommended us to your friends and family members. Yes we are located in a great area for both the business traveler and those traveling for leisure. The North Point Mall area is surrounded by business parks and a wide variety of entertainment options. And our experienced... More

Thank you very much for all the excellent feedback. I want to apologize for any inconveniences you experienced during your stay with us. We do offer very competitive rates relative to other hotels located in the area. And we are located conveniently right off interstate 400 in the Alpharetta area. This location is great for those traveling both for business... More