We recently travelled to the USA. Upon embarking on a road trip our friend had told us that Hampton Inns were great to stay in. We had stayed in a Hampton Inn the night before and it was 5 stars. So after a very long day of travelling in the car we pulled into the Hampton Inn in Albany and... More

We've had a generally good experience at Hampton Inns, but this one just didn't cut it. Our room was tiny; no fridge, and a mixup at check-in on the type of room we had confirmed (and it was only 3:30 p.m., not like we were checking in without a reservation at 10 at night.) Although next to two busy roads,... More

I heard the hotel was purchased by the people that owns the Albany mall It is right beside it.. There was a lot of construction going on and many things not complete. I thought the hotel was adequate. The bed was fine an it was quite and the location is great. The next time I went I stayed at a... More

My wife and I typically stay at Hampton Inns when we are "on the road". We've always trusted the brand. We were sadly let down by the Hampton Inn Albany Mall. This is an old Hotel that carries the Hampton Inn flag. It is not a Hampton Inn.. The rooms were small, the bathroom was barely acceptable, and the sheets... More

This is a great clean hotel. I wish the room did not have outside access. That was my only complaint. The staff was very friendly. This hotel is conviently locationed. You could walk to a couple of restaurants or the mall if you wanted to. More

My family of 4 me, my husband, and our two kids stayed one night only, but it was really nice! The rooms were updated, very clean, and modern for the most. The beds were extra comfy and the pool was opened with available table umbrellas to block the sun. Make sure if you need or want a refrigerator and a... More

There was a load of garbage on the balcony-hall outside of room 213 when I arrived. Various room doors were scuffed and marked up, looked like the ghetto. Room bathroom had scuff marks and rusted air vent. Air conditioner was loud. Coffee maker exploded. Coffee at breakfast was scalding hot. More

Everything was perfect. The best hotel I have experienced in a loooooooonnnnnnnnng time. So grateful to the staff and the entire experience. More

Room was very clean. Nice flat panel TV and bed was comfortable. Shower only in the bathroom but I prefer that. All rooms open to the outside. While I prefer inside hallways I didn't feel uncomfortable with the security of the rooms. I am a diamond member of HiltonHonors and did not receive any water or snacks as chosen in... More