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Holiday Inn Express Hotel & Suites Aurora

2.5 of 5
1500 South Abilene Street, Aurora, CO 80012
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Holiday Inn Express Hotel & Suites Aurora
Ranked #17 of 49 hotels in Aurora
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67 reviews from our community

    Trip type
Traveller rating
    23
    18
    9
    6
    11
Date Rating
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013 NEW

The hotel is clean and decent. There's good breakfast and coffee in the lobby. What really made the hotel experience was the staff- especially the manager Meghan. She and the staff went above and beyond to accommodate. Meghan even drove to the hotel in the middle of the night to make sure our needs were taken care of. Great customer... More

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Midwest
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 8 April 2013

This hotel is not up to Holiday Inn Express standards! Super 8 is better than this place. To start off our room key would not work and after two trips to the front desk we family got into a room that had dirty carpet and very worn furnishings. The bathroom tub grout was covered on mold and the door had... More

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Texas
Top Contributor
68 reviews 68 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 8 April 2013

Clean, smells new, rooms nice, bathroom was spacious. Had a 2 double bed room. Beds very comfortable and again clean. Didn't eat breakfast, so cannot write about. Large flat screen TV, didn't use. Staff was polite yet could not understand the front desk personnal's accent; still she was pleasant and smiled. Only minutes from Denver airport. I think it was... More

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Reno, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 April 2013

I have stayed at this hotel many times and would recommend anyone to stay here. The staff is very friendly and helpful. The hotel is ready for a remodel but is still very clean and the bed are comfortable. It is close to everything you need.

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Grand Junction, Colorado
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 March 2013

When I drove into the parking lot I was approached by a gentlman in a car asking me for gas money, strange.....? The staff was friendly and kind, checked me into my room early, Thank you. I was put in a room in the back of the hotel near the fire exit, people walking in and out all night, I... More

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See 2 more reviews by 789traveler789 for Aurora
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Aurora, responded to this review
1 April 2013

Dear 789traveler789, Thank you for your review of our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am sorry that you found your room to be uncomfortable on this particular visit. I have taken note of your feedback and we will use this to improve our efforts. Thank you for... More

Reno, Nevada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 February 2013

I stayed here for 26 days with a coworker and was able to get a great rate when I booked that the hotel staff did not want to accept. After arguing upon check in we were able to keep the rate. I'm sorry I was quoted a price by the corporate office (apparently) that the hotel did not want to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Aurora, responded to this review
28 February 2013

Dear soundchic, Thank you for staying with us and providing us with your valuable feedback. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. I am sorry to see you did not enjoy your overall experience with us and regret our hotel did not... More

Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 23 January 2013

Stayed here for 3 nights to use some rewards points. The staff was very friendly however we had several problems with the locks not wanting to read the key cards. The rooms were decent, but not very impressive. The rooms could use a remodel to fix some of the "cheaper fixes" that were made in the past.

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Megan K, Manager at Holiday Inn Express Hotel & Suites Aurora, responded to this review
25 January 2013

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that our rooms were not up to your standards. We are happy to let you know that we are in the midst of planning a remodel. Thank you again for providing us with your feedback. If you have any additional feedback, please... More

Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 January 2013

Nicely located, restaurant choices and stores, this hotel has 24 hours cookies and fresh fruits available. Rooms may be use a little update in the bathroom and on the phone system but for the price, good enough.

Was this review helpful? Yes 1
Buxton, North Dakota
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 14 November 2012

I stayed at this hotel for three nights while on a business trip in October. The front staff welcomed me initially but were not very friendly. The lobby was very clean but my room was not up to the HIE standards Im used to. The shower head was not working properly, I had to ask both evenings for shampoo and... More

Was this review helpful? Yes 1
Megan K, General Manager at Holiday Inn Express Hotel & Suites Aurora, responded to this review
19 November 2012

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that we were unable to provide you with the best possible service during your stay with us. In response to your feedback, I as the brand new GM will be looking into ways we can improve our customer service. Thank you again... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 November 2012

Stayed at this hotel on 8/30/12 and purchased the 5000 point bonus package through www.holidayinn.com. Hotel never credited the Priority Club points. Contacted Holiday Inn and they said there was nothing they could do and I needed to contact the hotel directly. Hotel would never respond until I filed a complaint with the BBB. They finally replied and blamed Holiday... More

Was this review helpful? Yes 1
Megan K, General Manager at Holiday Inn Express Hotel & Suites Aurora, responded to this review
19 November 2012

Thank you for taking the time to write a review of your stay. I am so disappointed that we were unable to accommodate you in a way that is expected while staying at a Holiday Inn Express. Please accept my apology. In response to your feedback, I have contacted The Priority Club to insure that you will receive your points.... More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Aurora

Also Known As:
Holiday Inn Express Hotel And Suites Aurora
Holiday Inn Aurora
Holiday Inn Express Aurora
Aurora Holiday Inn
Address: 1500 South Abilene Street, Aurora, CO 80012
Phone Number:
Region: United States > Colorado > Aurora
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 49 hotels in Aurora
Price range (per night): ₹ 4,911 - 7,780
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites near downtown Denver! Welcome to the Holiday Inn Express Hotel & Suites Denver - Aurora, easily accessible from I-25 and I-70, only 20 minutes from Denver International Airport (DEN) and less than a half-hour from downtown Denver. Our Aurora hotel provides a convenient location near attractions like the Denver Art Museum and Red Rocks Amphitheatre. Sports lovers can catch a Denver Broncos or Colorado Rockies game. Lower Downtown (LoDo as the locals call it) and Larimer Square are historic gems with many different activities to choose from, such as Mayor John Hickenlooper's Wynkoop Brewing Company. LoDo also features a variety of great restaurants and nightspots. Business travelers prefer our hotel in Aurora because it is convenient to corporations such as Lockheed Martin, Raytheon, Northrop Grumman, Wells Fargo, Walgreens Corporation, Cambridge College and Kaiser Permanente. We also provide a 24-hour business center and a meeting room that can accommodate up to 60 people. Unlike cheap Denver hotels, our Aurora, Colorado hotel provides our guests with quality amenities including high-speed, wireless Internet access, an outdoor pool and a fitness center. You can start your day off right with the complimentary breakfast bar featuring our signature cinnamon rolls and other hot items. Book your Aurora hotel reservations now and take advantage of our great Denver hotel deals and rates. ... more   less 
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Holiday Inn Express Hotel & Suites Aurora
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