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Intown Suites


2221 South Havana Street, Aurora, CO 80011
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Reviews you can trust

88% Do not recommend
2.0 of 5 stars 42 reviews
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By trip type
All (42)
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[ Date ] [ Rating ]
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1 of 5 stars
Colorado
19 Feb 2009 | Trip type: Solo travel

Room was badly infested with bed bugs - I got > 20 bites in two nights. Management apologized, offered me a different room, refunded my money with no hassle but I still had a terrible time trying to get the bugs out of my stuff. Would not stay again. more

Never Again
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1 of 5 stars
North Carolina
6 Oct 2008 | Trip type: Couples

The room was so dirty if you walked on the floor bare footed and got in the shower and turn the water on it looked like muddy water running off you feet, only one towel and wash cloth apiece to use for a week. Supposed to have internet but could never connect told manger said he would see what he... more

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1 of 5 stars
Dallas
8 Apr 2008 | Trip type: Couples

My lovely wife and I knew the first minute was a clear mistake we had made renting for a week here at Inwood Suites in Carrolton, Texas. The front desk manager assured us it was quiet here? Very noisy all the time we stayed here day and night. When we checked in we had asked to be on top floor... more

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3 of 5 stars
Denver
19 Oct 2007

Hey, if you can't afford to stay at the upscale hotels, you shouldn't complain. Even some of them have cleanliness issues. Geeze, for the weekly rate - you should'nt complain. You're other option is to stay at a place for $175.00 per night. Ya think? more

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1 of 5 stars
Texas
18 Sep 2007

Was lured in by the cheap weekly rate offered. $169.99 Per week. Surprise, thats only if you agree to stay on the 3rd floor. There is also a what I believe is a rather heavy tax to change andy rough savings you may have assumed considering other extended stay places. I was promised brand new towels, etc. No they, the... more

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2 of 5 stars
Phoenix, Arizona
17 Mar 2007 | Trip type: Solo travel

In fairness, The room was OK. There were some cleanliness issues. 1. There was soap scum visible on the shower wall. 2. There were stains on the pillows of some organic (food?) matter. 3. The microwave had food particles stuck to it. When the issues were called to management's attention, he rudely said I could either check out, or he... more

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5 of 5 stars
Columbus, Ohio
10 Dec 2006
1/1 found this review helpful

I think the manager Sean Snyder was very insiteful and was very curtious. He exuded professionalism and was very informative. I highly recommend this hotel for any length of stay. Their staff was superb. The Maintenance Supervisor John Cook was not only very helpful with helping me carry in my luggage, he also stays on site and helps guests throughout... more

sick
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1 of 5 stars
texas
27 Jun 2006
2/2 found this review helpful

I stayed at this hotel for over a month and i was sickened by it. The grounds were covered in ciggarette butts and trash. The housekeeping never cleaned my room the first two weeks I was there. The a/c was barely working and my kitchen sink was leaking I reported numerous times and was ignored I asked the housekeeping if... more

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1 of 5 stars
Fairfield, Ohio
10 Mar 2006
12/13 found this review helpful

If you stay at Intown Suites you will be sorry. Being as i am a contributing writer for Consumer Reports AND a Secret Shopper, the loss of my deposit is an investment to future victims of their unethical business practices. I have filed several complaints with the BBB, Local News Organizations, and my Boss. (I was however refunded my deposit... more

This ---
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1 of 5 stars
austin tx
1 Nov 2005 | Trip type: Business
8/8 found this review helpful

Ya know I travel all over the country. I stay in some of the sleeziest, Dot Head Motels around. But I have to say that the service and the management is lacking here.. Ive been here for three weeks and have had my room cleaned once. Since the day I checked into this place Ive complained about the Thumper music... more

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Intown Suites Also Known As

  • Intown Suite
  • Intown Hotel Aurora
Address: 2221 South Havana Street, Aurora, CO 80011