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The St. Regis Aspen Resort

5.0 of 5
315 East Dean Street, Aspen, CO 81611
Hotel amenities
Ranked #14 of 37 hotels in Aspen
4.0 of 5 stars 238 Reviews
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238 reviews from our community

What travellers say about this hotel
  • Room service(10)
  • Little nell(8)
  • Great location(5)
  • Really good(3)
  • Friendly and helpful(3)
  • Would DEFINITELY recommend(3)
Traveller rating
    147
    36
    25
    17
    13
Only show reviews for Family (56) | Couples (92) | Business (28)
Date Rating
luxurytravelguru
United States
Contributor
16 reviews
12 helpful votes
3 of 5 stars Reviewed 21 January 2012

I have visited this property during its various iterations over the years and now following a recent much needed refurbishment. This property is aesthetically streets ahead of the other local offerings, however..... The blatant unprofessionalism of the staff and in particular the poorly trained, loud and rather annoying bar waitresses, ruin the whole effect....one is in no doubt these kids... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
14 February 2012

Dear St. Regis Aspen Guest, Thank you for your comments regarding your recent stay at The St. Regis Aspen Resort. We are pleased that you like the renovations that have taken place and value the fact that you have been a repeat guest of ours. It is disheartening to read that you found the staff to be unprofessional. We do... More

tdstravels
ct, usa
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 17 January 2012

Nice property in a great location. Very good staff. Still working out some post rehab glitches. Two of three hot tubs were out of commission (broken pipe or something). Our room was renovated, but some of the furniture was old and out of place (banged up and didn't fit the space). In a few months it wil probably be a... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
23 January 2012

Dear Valued St. Regis Aspen Guest, Thank you for your comments and observations regarding your recent stay at The St. Regis Aspen Resort. I am pleased to hear that you enjoyed the services from our staff. I would like to apologize that the hot tubs were out of commission during your stay and that you had a mix of old... More

skiwestus
Fort Lauderdale, Florida
Reviewer
5 reviews
5 helpful votes
3 of 5 stars Reviewed 15 January 2012

We were excited for our stay at the remodeled St. Regis. We stayed at the St. Regis in San Francisco and LOVED IT!!! Upon arrival, we had to wait a couple hours for our room to be ready (understandable as we arrived at 1:30pm) - however, we did request an early check-in. We had booked a suite....apparently none of the... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
23 January 2012

Dear St. Regis Aspen Guest, Thank you for taking the time to post your review of your recent stay at The St. Regis Aspen Resort. We appreciate the feedback we receive from our guests and will certainly take them into consideration. I am very pleased to hear that you enjoyed the butler services you received with your suite. With regard... More

Chris L
Grand Junction, Colorado
1 review
1 helpful vote
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

The St. Regis Aspen made our New Years Eve in Aspen one of the most memorable ever. The Hotel, Rooms and Staff were exceptional. We stayed in one of the newly renovated rooms and they are truly beautiful. Love the over the bed lights and the bed was so comfortable that I didn't want to get out of it. The... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
23 January 2012

Dear St. Regis Aspen Guest, I am very delighted to hear that you thoroughly enjoyed your stay with us over the New Year's Eve holiday and that we made it a very memorable trip for you. I am also very pleased that you found the hotel, rooms, and staff exceptional overall. It will be a pleasure for me to share... More

ghasenei
Arlington, Virginia
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 9 January 2012

I recently spent a week at the St Regis 12-14-21st. They were working very hard to finish up with the remodel. We were placed in a remodeled room on the 4th floor. Half the floor still had rooms being working on the other half (ours), the rooms were finished. First let me speak to the remodel. The design is nice... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
12 January 2012

Dear Valued St. Regis Aspen Guest, Thank you for taking the time to write this very detailed account of your recent stay at The St. Regis Aspen Resort. We certainly appreciate the feedback we receive from all our guests as it assists us in improving our service standards. And, it's nice to hear what our guests are saying about the... More

David w
Richmond, Virginia
1 review
5 of 5 stars Reviewed 9 January 2012

The St. Regis in Aspen is a fabulous place. Afetr reading previous reviews I was very wary. We arrived on Christmas eve and stayed for 5 niights. You could tell the staff was working extra hard to improve everyones experience. The food was great especially the breakfast,the bar area was lively which made service a little slow,but so be it.... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
12 January 2012

Dear St. Regis Aspen Guest, Thank you for your kind comments regarding your recent stay at The St. Regis Aspen Resort. We are pleased that you chose to spend your Christmas holiday with us and that you enjoyed your stay. I am sorry about the hot tubs, however, and apologize for that inconvenience. Now, if only we could have done... More

TioJasao
Houston, Texas
Reviewer
3 reviews
5 of 5 stars Reviewed 5 January 2012

The location could not be better, and the service was wonderful. I only wish there was more options for food at the hotel. The restuarant is your standard hotel restaurant layout, which is suitable for breakfast but lacks an intimate environment for dinner. With so many options of restuarants in Aspen, you will want to leave the hotel anyways. The... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
12 January 2012

Dear St. Regis Aspen Guest, I am very pleased to read that you enjoyed your recent stay at The St. Regis Aspen Resort and that you found the service to be wonderful. As you may or may not be aware, our renovation includes the addition of a new signature restaurant which is scheduled to be open in early June. If... More

cirruspilot
ny
Contributor
16 reviews
9 helpful votes
4 of 5 stars Reviewed 4 January 2012

The hotel is located in a nice area close to the ski lifts. The lobby is really nice and cozy. The restaurant we couldn't try because it's closed on Sun and Mon!!!! The rooms are nice but a bit small for my taste. The major problem is that everything takes extremely long. From luggages to housekeeping. I was also not... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
5 January 2012

Dear St. Regis Aspen Guest, Thank you for taking time to post your comments regarding your recent stay at The St. Regis Aspen Resort. I am pleased to hear that you really enjoyed the hotel's newly renovated lobby and rooms (albeit small), but am truly sorry to hear that you experienced challenges with housekeeping and receiving your luggage and that... More

Phoenix_ArizonaCorey
Phoenix, Arizona
Senior Reviewer
6 reviews
6 helpful votes
2 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

OK I really wanted to like this place, but it was sub par at best. I don't want to bore with all the details, but a synopsis is warranted. Turndown - asked for it, didnt get it first night. Second night, received turn down with no chocolates, no replenished shampoo/products. PBX/Telephone operator - Rude, forgot our request for a toothbrush,... More

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William2251967
West Barnstable, Massachusetts
2 reviews
1 helpful vote
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

My family and I just finished a 2 week vacation at the St. Regis Aspen. The entire property has been renovated and the changes are fantastic. Although the renovation created some minor challenges at the begining of our stay, they are worth it. We stayed in a beautiful renovated suite. The bathrooms, living area, and Bedroom are so comfortable. The... More

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hotel1Aspen, General Manager at The St. Regis Aspen Resort, responded to this review
5 January 2012

Dear Valued St. Regis Aspen Guest, I cannot tell you how delighted I am to hear that you spent two wonderful weeks here at The St. Regis Aspen during the holiday season. We are glad that you chose to spend your holiday with us and I am pleased that you enjoyed your stay very much. We truly appreciate each and... More

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The St. Regis Aspen Resort Also Known As

  • St Regis Aspen
  • St Regis Resort Aspen
Address: 315 East Dean Street, Aspen, CO 81611

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