The staff is great and friendly. For all other points, I agreed with all recent posts. They could do better if invest a little in renovation and take away all these stupid small extra charges: Internet ($11) definetly can be free, breakfast ($21 for buffet) can be cheaper and parking at $45 is way to high. Some advise regarding parking,... More

I am a Hyatt Diamond member and have stayed at most Hyatt properties in the DC area. This particular property has seen better days and would not be one of my first choices when making reservations in the future. Upon arrival I was greeted warmly and thanked for being a loyal customer. The lobby has been updated but the rest... More

Location is good if you need to be near the Capitol Building,other than that I have very little positives to add. The hotel is in need of a refurbishment,It is looking very dated ,the carpets in the hallways are from another era,If they wait a little long enough they probably will become fashonable ! Our bathroom was clean,However had a... More

This is a giant, heartless Hyatt with a wonderful location - and nothing much else. I can't imagine a single good reason to pick this place above others in the area. The staff was rude and ineffective. The extra charges - $11 for internet for 24 hours, $45/night for parking, $2.50 for a soda in the machine - are beyond... More

This was a great location. It was steps from the Capital and the Mall. Hotel was clean and staff were friendly, food was a bit pricey. Would stay again

I booked this hotel because it was a great deal when everything else was very high priced because of a convention. The lobby was lively and nice, but the hotel is due for an update. There were stains on the hallway and room carpet. The location is on the back side of the capitol across the street from the Teamsters... More

First it is in a terrible location unless you like being next door to a homeless shelter. Next they charged me over five hundred dollars for a room that was not worth two hundred. The police convention was in town and everyone was booked up. The place should be closed Doughtelebaneseguy

Our family traveled to DC for Police Week. We selected the Hyatt Regency because it was close to the Police Memorial but during our stay learned that it was conviently located to all of the places to see in the Capital. Beginning at curbside we were treated like dignataries! Which of course we were not. Everything about the hotel was... More

This is an average hotel but the price is not adequate. I paid 399 and found extremely high for the quality of the room and for the services. I had to call the room service a couple of times to get a bottle of water. I also had some meals in the room and the quality was just ok. On... More