At the outset, I must point out just how friendly the staff was at the Georgetown Ritz Carlton. Each one of them, without exception, was wonderfully kind and helpful. Also, I must mention that the hotel, upon hearing our complaints, refunded us one night of our stay. We stayed there for three nights at the end of April. The location... More

Perfectly run hotel. The rooms were large and luxurious. The hotel is located very near the Potomac River. All the staff were helpful to a fault - especially the front desk staff. There is a beautiful lobby with a fire. Free coffee is available from approximately 6 am one level down from the lobby. The gym is a tad small.... More

Nicely located hotel in a very tastefully revamped industrial building (previously an incinerator - they've kept some of the old trappings). Got a spacious room 'underground' (i.e. a floor below the reception) that was comfortable and clean. Good bathroom, which is important. I was there on a business conference and the organizers managed to get the breakfast room as the... More

The location is excellent, staff is not very nice. The hotel is very small and lacks proper amenities. There is no proper exercise room and no business lounge. Extremely expensive. Over all I was not happy.

Fantastic location, beautifully designed, superb service. This ranks as one of my favorite Ritz properties if not favorite hotels in general. We ended up here one night after a cancelled flight waiting for our rebooked flight the next day and what a treat! Beautiful hotel, exceptional service (like all Ritz properties), and an ideal location for Georgetown shops/restaurants and the... More

I am fortunate to stay in great hotels all over the world but the Ritz Carlton Georgetown was really impressive. I arrived with a colleague late and the check in was quick and friendly despite the fact my reservation was not in the system. The hotel is beautiful, the lobby is warm relaxing and the staff are exceptionally helpful. My... More

I have been staying off-and-on at this property for the past five years. It has always been awesome: comfortable and luxurious. Let me just say, though, this stay (Apr. 2013) was the best of them all. The staff and service are incredibly polished, the lobby is looking better than ever, and housekeeping's attention to detail is the best I've ever... More

My daughter and I stayed at the Ritz during our college tour. I booked a night here for its location and proximity to universities in the area. I was pleasantly surprised how "homey" the property was. There is a welcoming fireplace as soon as you walk in with its lounge area. And you are welcomed instantly by staff who move... More

Imagine disappointment with a Ritz-Carlton! We had to refuse the first room because the desk was dirty and nicked, the upholstery was worn, the carpet had permanent stains. It was our 5th day of travel, and we were looking forward to luxury at the Ritz. Our second room had a single king instead of the 2 queens we wanted, but... More