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Grand Palace Hotel

5.0 of 5
Pils Street 12, Riga LV 1050, Latvia
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Grand Palace Hotel
Ranked #1 of 100 hotels in Riga
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178 reviews from our community

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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

This is a beautiful boutique hotel - the entrance and dining areas are luxurious, while also cosy and welcoming, and the rooms have a beautiful old world, regal feel. (And, in true Latvian style, there's an intoxicating aroma of fresh flowers as you walk through the door). Moreover - it's in the middle of Vecrīga, the Old Town, which is... More

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Edinburgh, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 May 2013

This hotel is centrally located within the old city of Riga, within easy walking access to most of the historical or cultural sights. The hotel rooms are spacious and finely decorated, except that the furniture is small for the space, especially the bed, small and low by luxury hotel standards. The restaurant offers breakfast and fine dining in the company... More

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Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 March 2013

This is a very, very good hotel - outstanding. The service is exceptional - friendly, professional, discrete. the hotel itself has that feeling of quality but also of informality and some quirks eg the parrot in the dining room and the antlers in the bar. Rooms were of a very high quality, breakfast was impressive and the transfers to and... More

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Raivis N, Director of Sales at Grand Palace Hotel, responded to this review
5 April 2013

Dear Duncan C, Thank you for the feedback. We are delighted to read that you found our service, rooms and attitude towards your needs of so high quality. We are delighted even more to know that you had so great experience with us. Thank you for staying in Grand Palace Hotel and we look forward to welcome you back again.... More

Zurich
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 March 2013

Great cost-benefit ratio ! - very central (5min walking distance to all sightseeing hotspots) - impeccable service quality - friendly and very helpful staff - basic but lovely and comfortable fitness & sauna area - very good beds (matrasses) - cosy and comfortable bar with a wide range of whisky brands - pricing moderate and corresponding to what you can... More

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See 4 more reviews by LaCenterentola for Riga
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review
17 March 2013

Dear LaCenterentola, Greetings from Riga, Latvia and thank you for your feedback. It really is music to our ears to hear such a positive review about our hotel and its services. It was our pleasure to serve you and we hope to be able to do it again in not too distant future. Thank you for taking the time to... More

Brussels, Belgium
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 28 February 2013

Nice hotel, good location in old town, spacious breakfast room with Mischca the talking parrot for company, great service standards provided by friendly staff, rooms aren't cheap but you get what you pay for

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Raivis N, Director of Sales at Grand Palace Hotel, responded to this review
5 March 2013

Dear R H! Thank you for the feedback. I’m pleased to read that you liked our hotel, its facilities and the friendly service. Our Grand Palace team is happy to serve our dear guests and their satisfaction is important to us. Thank you again for your time to write this review. We look forward to welcome you back in our... More

Surfers Paradise, Australia
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 28 February 2013

I booked Hotel Grand Palace based on Tripadvisor reviews and I was not disappointed. I was very excited to come to Riga and explore my family heritage (my father is Latvian) and Hotel Grand Palace was a great place to do this from. From the moment I arrived, I was welcomed by lovely, attentive and professional staff. As I only... More

Was this review helpful? Yes 1
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review
5 March 2013

Dear bbriedis! Thank you for such a positive review. We are delighted to read that you had such a great stay with us and that our team members looked after you so well. I will definitely pass your thank you to Vitor and the rest of our team. Nothing makes us prouder of what we do than a happy guest.... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 February 2013 via mobile

I stayed here recently for 3 nights and was extremely happy with the experience! It started with a complimentary limousine service to pick us up at the airport. The hotel's location could not have been better! Old Riga is beautiful and quiet. The rooms were of a nice size and well decorated. The restaurant and the bar were great as... More

Was this review helpful? Yes 2
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review
27 February 2013

Dear Kirill K, Thank you for your review. It is most pleasant to hear that we have made your stay so great and that it turned into such happiness. I will pass your positive comments to our team members as a thank you for the service they provided. We strongly believe that people do create the atmosphere of the place... More

Brussels
Top Contributor
55 reviews 55 reviews
54 hotel reviews
Reviews in 49 cities Reviews in 49 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 16 February 2013 via mobile

The hotel is located in an old palace, in the old town. The common sections and the rooms are lovely and comfortable. There is high speed wifi everywhere (not common in 5 stars, where it is usually charged for a high price). To sum up, a very good address for a stop in Riga, be it for business or leisure.

Was this review helpful? Yes 1
Raivis N, Director of Sales at Grand Palace Hotel, responded to this review
20 February 2013

Thank you for your feedback. We are glad to hear that you enjoyed your stay with us and found our rooms lovely and comfortable. Nowadays Internet communication is the way of life to most of the people and therefore our free internet access serves as an additional benefit to our dear guests. Thank you again for your time and we... More

Tokyo, Japan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 22 January 2013

Stayed there in September of 2012 with family. The hotel gives very good impression overall though there are many things to improve. Good things first: + The location is excellent. Silent but quite central place in the Old Riga. Easy to access and not too noisy with good view on ancient buildings. + The price is good. It is really... More

Was this review helpful? Yes 5
Raivis N, Director of Sales and Marketing at the Grand Palace Hotel at Grand Palace Hotel, responded to this review
31 January 2013

January 31, 2013 Thank you for taking your time to write a review of your stay at the Grand Palace Hotel. Your feedback is of high importance to us to make sure we stay alert and give our guests the 5 star service we aim to provide. This also involves our partners and we as the hotel, have to make... More

Edinburgh, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 31 December 2012

Grand Palace is a lot smaller than its name suggests. Nevertheless it is lovely. The staff are very helpful, professional and friendly. The hotel is located in Riga old town and so it's very convenient to explore the area on foot. In the basement in a sauna and steam room which can be booked at reception, and is very good... More

Was this review helpful? Yes 3
See 2 more reviews by Taiwan_Jiayou for Riga
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Additional Information about Grand Palace Hotel

Also Known As:
Grand Palace Riga
Hotel Grand Palace
Address: Pils Street 12, Riga LV 1050, Latvia
Phone Number:
Region: Latvia > Riga Region > Riga
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Riga
#1 Luxury Hotels in Riga
#5 Romantic Hotels in Riga
#11 Family Hotels in Riga
Price range (per night): INR12,964 - 17,941
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Voted as Latvia’s Leading Hotel for 8 years, the magnificent Grand Palace Hotel is located in the quiet centre of the historical Old Town of Riga. It is surrounded by prestigious UNESCO World Heritage monuments, central to major tourism objects, shopping streets, offices, embassies and banks. The hotel is the only member of "The Leading Hotels of the World" and "Virtuoso" in Latvia. ... more   less 
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Grand Palace Hotel
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