New reception, but old comunistic style rooms. Overall 30E/night is not bad if you just need to sleep over. Value for money is ok.

I stayed there 4 nights it was very inexpensive once you are in the room you will find out why. The rooms were clean but very spartan no chairs only stools. No wifi in the room, you had to go to the lobby or the bar for wifi. Breakfast was typical European bread and cold cuts. The staff was friendly... More

I have stayed here twice this year as a base for hiking in the Tatras and also touring the Spis region. The first time as a solo traveller and the second with my wife. The location is convenient to the train and bus stations. That was the biggest reason for returning there. The staff are very friendly and helpful, particularly... More

I´ve only spent one night in the hotel but I was very disappointed about how it looked. The first impression is really good with a nice entrance, beautiful reception desk and a really nice people at the reception. However, it changes as soon as you enter the corridor with rooms. The room is very old-fashioned, from the communist era, veeery... More

Vast old communist Hotel, with all the same furnishings, even red leatherette padded doors to the rooms. I am disabled, NOT good, you have to climb about 30 steps to the entrance, NO porters to help with luggage. Our room, the bed, hard as nails, sheets clean, separate bathroom and toilet, (thats a first) Restaurant closed for a private function,... More

Eight of us stayed there last weekend, and we were pleased with the Hotel. Staff were efficient, rooms were clean, and the location is close to town centre and train station.

As other people have mentioned, the staff in Satel were very helpful and courteous, and other hotels with higher grades could learn a lot from them. Secondly, the rooms, and hotel itself were spotless. In relation to the 3 stars, I cannot fathom how the hotel has this rating, as it is extremely dated, so dated in fact, that the... More

I thought the hotel was great it was better than expected but then I have stayed in a lot worse. The staff were so helpful completely going out of there way to get information about Poprad and the Tatras. Provided timetables every day for buses etc, telephoned the mountain services to check some summitts would be open. Also kindly taught... More

Hotel Satel is one of the biggest hotel in Poprad. It is not a new one, but I can say I quite good. The most important thing is that it is clean and the personnel is very helpful.