106 Reviews 
Hotel is excellent for a long weekend in the city, for business or pleasure the facilities are first class, all of the staff walk an extra mile in making the stay a most remarkable experience.
I would recommend this Hotel to any body who can afford the price bracket you will be impressed and find it is very good value...
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Dear Guest,
I am very pleased to hear about your nice experience in our hotel, setisfaction with location, staff, services, etc. Many thanks for your recommendation to your friends and other travellers.
Best regards,
Marta Tepla
General Manager
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Everything is perfect. Nice staff, perfect location( In the old town) , fast wifi
Thank you for your nice review on Tripadvisor and we will continue in providing perfect services and despite thick walls and historical building we improved the Wi-Fi system is in all guests rooms.
Sincerely,
Marta Tepla
General Manager
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This hotel is superb. It is located in the old town and numerous bars and restaurants are only a few minutes walk away.When we arrived we were greated by Joseph the doorman. He was so welcoming and helpful. Thereafter, every member of staff we encountered was equally attentive and helpful. In particular, the restaurant and bar staff clearly take a...
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Thank you for staying at the Arcadia Hotel in Bratislavaand sharing your experience with Tripadvisor travelers. It makes me happy hearing you had a great time at our hotel, and that you appreciated the professional and equally attentive staff. I will make sure to share your positive comments with all of them. I hope you will choose our hotel again...
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Booked a one night stay at the Hotel Arcadia, Bratislava as a stop over between Budapest and Prague.
On arrival we were met and greeted by the concierge and receptionist and made completely welcome, including having our car parked. The room we were given - an executive room at the front of the hotel, was large and well presented.
We...
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We stayed in all 5 star hotels in Bratislava. While they are all very nice, Arcadia has the most professional and helpful staff, especially when you need something out of the ordinary. Together with a number of our wedding guests we spent a couple of nights in this hotel last autumn. The hotel is small and charming. All rooms are...
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Dear Guest,
Thank you very much for your feedback here on Tripadvisor, we are absolutely delighted that you have enjoyed your time with us and that you found the customer service to be great which we pride ourselves with.
The ArcadiaHotel is indeed a place of history, and can be an extraordinary experience. We will be honored with yours and...
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everytime we appear at the hotel, the staff is great and the feeling equals to been home and/or welcome....
Dear Guest,
we all arepleased with your nice comment regarding our hotel and will continue with effort to make the best possible service and comfort to our valuable guests,
Thank you.
Sincerely,
Marta Tepla
General Manager
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We stay in this hotel for one night and i have to say is great one ) Very nice stuff ,friendly and smiley. Rooms are clean ,large ,and luxury. Best hotel in Bratislava
Dear Madam,
I am delighted to read that you enjoyed your stay with us and your evaluation of our property as a best one in the city is a balm on our souls. We will do our best to keep the quality on a high level.
Best regards,
Marta Tepla
General Manager
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I paid a huge amount, but when I arrived the room was tiny and boxy with no windows. When we complained the "head of PR" told us, "Do you think we've given you the worst room in the hotel? It isn't!" Which was hardly comforting. We asked for a discount and were very rudely refused ("everyone is paying as much...
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Dear Guest,
I would like to response to your comment on TripAdvisor. I am very sorry for mentioned discomfort and impolite staff reaction. The comment was declared after more the 8 month of your stay and to take an active step towards certain person is impossible. Our staff is well trained how to deal with customers and it is unbelievable...
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My husband booked Hotel Arcadia for my birthday and it lived up to 5* hotel. The suite we stayed in was beautiful, clean, comfortable and the staff were outstanding from the moment we arrived. We were offered champagne and orange juice on arrival and fruit in our room. There is tea/coffee making facilities and I would definitely recommend this hotel.
This is honestly the most beautiful hotel in Bratislava with absolutely unique atmosphere. Beautiful lobby, very nice restaurant, lovely rooms, but what is absolutely fantastic? …the bathrooms and also the hotel spa.
Very professional and helpful staff makes you feel welcome from the first to the last moment of your stay (able to arrange anything and anytime), to provide you...
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Dear Guests,
what a wunderful evaluation. Thank you so much. We will do our best also during on your future visits. I am proud to have a chance to provide you the best quality service.
Sincerely,
Marta Tepla
General Manager
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